Maybe a butterfly fluttering in Africa doesn't cause a hurricane in North America, but your entire plans to penetrate the China market could be riding on one Blu-Ray player. That is NOT an exaggeration. Just one small, even hidden bump in the supply chain can create massive headaches for any organization of any size anywhere in the world. Gartner Research Director William McNeill focuses on Global Trade Management and IT's impact on its success.

Listen to this episode at http://www.gartner.com/podcasts/supply-chain-global-trade-management/

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