In this episode, we hear from Shanell Marinuzzi -- a hospitality leader known for turning around hotel performance and building strong teams -- who now helps hotel companies through her work at Actabl.

She begins by recapping insights from a recent Hotel Investment Today webinar on labor strategies, and then shares why she believes it’s moments like these that make or break hotel teams. You’ll hear practical ways she led through tough times, empowered staff, and built a winning culture.

Also see: From Cost to Catalyst: Rethinking Hotel Labor Strategies for 2026 and Beyond

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands