👉  Check out the resources mentioned here: https://fellow.app/supermanagers/whitney-johnson-growth-as-a-default-setting/

Have you ever had a star employee whose performance suddenly dropped and you didn’t understand why?

Everyone experiences the S curve of job satisfaction. The 3 points in the “S” are always a launch point, sweet spot, and mastery. When employees reach mastery, they get bored and less motivated because they’re not getting the same amount of dopamine from performing the job as before. 

A former award-winning Wall Street stock analyst, Whitney Johnson applies her understanding of momentum and growth in stocks to people. In her words, “you have to be willing to disrupt yourself”. 

Whitney Johnson is the CEO of Disruption Advisors, a leadership development company, helping you grow your people to grow your business. A Wall Street Journal, USA Today and Amazon bestselling author, she was named by Thinkers50 as one of the ten leading business thinkers in the world. She is a keynote speaker and a popular lecturer for Harvard Business Publishing’s Corporate Learning. In 2017, she was selected from more than 17,000 candidates for the initial cohort of Marshall Goldsmith’s 100 Coaches, and was named the #1 Talent Coach.

In episode #180, Whitney explains how learning is the oxygen of human growth, how to deal with bored employees, the value of getting a coach, and why we need to disrupt ourselves.

Tune in to hear all about Whitney’s leadership journey and the lessons learned along the way!

. . .

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. . .

TIME-STAMPED SHOW NOTES:

[03:40] Micromanagement on Wall Street

[09:30] Team member growth (the S curve framework)

[18:00] What happens when your employees get to mastery

[25:00] The innovator’s dilemma

[30:16] Disrupting ourselves leads to growth

[36:00] Surprise and delight

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Whitney on LinkedIn

Check out Disruption Advisors

Read Whitney’s book Disrupt Yourself

Listen to Episode 80 of Disrupt Yourself

Listen to the Disrupt Yourself podcast

Check out Fellow’s Meeting Guidelines feature

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/q-hamirani-paper-diagnosing-gaps-and-building-a-digital-mentor

This episode is a must-listen for anyone looking to leverage the power of AI to improve their management.

In episode #179, Q Hamirani breaks down how leaders can use ChatGPT more effectively, the innovative ways AI can serve as a mentor, offering guidance and support to leaders and teams, and how AI is revolutionizing job processes and people operations, enhancing efficiency and decision-making. 

We also uncover the pivotal role AI plays in fostering authentic communication, a critical element in today’s business landscape, the importance of authenticity, especially in remote work culture, and tackle the challenges of effective communication in remote teams, offering insights into how AI tools can bridge gaps and strengthen team dynamics. 

An accomplished leader, advisor, speaker, and executive coach, Q Hamirani is renowned for his expertise in people strategy and business operations. His background encompasses a wealth of experience across startups, venture growth, private equity, management consulting, and Fortune 100 companies. As the Chief People & Communications Officer at Paper, he excels in overseeing public relations, internal and external communications, and talent recruitment.

Prior to Paper, Q joined Airbnb in 2018 as its inaugural global people operations leader. He was instrumental in shaping Airbnb's people and talent operations, guiding the company through pivotal stages, including hypergrowth, pandemic responses, workforce restructuring, IPO, and the evolution of the workplace. A highlight of his tenure at Airbnb was the development of the Digital Nomad program in 2020, a precursor to Airbnb's groundbreaking Live & Work Anywhere initiative.

Tune in to hear all about Q’s leadership journey and the lessons learned along the way!

. . .

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. . .

TIME-STAMPED SHOW NOTES:

[04:00] How custom GPTs are changing management

[10:41] Using AI as a mentor

[16:38] How AI can improve job processes and people operations

[22:31] AI’s role in improving authentic communication

[32:56] Importance of authenticity in remote work culture

[38:15] Effective communication in remote teams

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Q on LinkedIn

 Check out Q’s PeopleGPT community

Check out Fellow’s Meeting Guidelines

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/leah-tharin-the-resilient-leaders-reality-check-planning-for-change-and-adjusting-your-course

How do you balance future planning while maintaining flexibility to adapt to changes? 

In episode #178, Leah Tharin shares her insights from working in tech and start-ups for over 20 years. She covers how to lead your team through constant change, aligning your team with team goals, and why you should allow people to try a job before they commit to it.

You'll learn her framework for "reality checks," which she calls periodic evaluations that prevent you and your employees from getting off course. She also reveals how to avoid burnout and costly mistakes in the hiring process, planning for resilience, and mitigating risks.

Leah Tharin is a product leader, content creator, advisor, and startup founder. She has been in tech for over 2 decades and has founded 4 startups. Previously the Head of Product at jua.ai and Product Lead at Smallpdf, she is now a Portfolio Advisor at Notion Capital and Advisor to NorthOne and Paddle. Specializing in B2B product-led growth, she shares her experiences and features industry leaders on her website and YouTube channel.

Tune in to hear all about Leah’s leadership journey and the lessons learned along the way!

. . .

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. . .

TIME-STAMPED SHOW NOTES:

[04:24] Leading versus managing a team

[10:07] Different ways to get team members aligned 

[20:47] It’s very hard to predict anything

[26:25] How to handle hiring outcomes

[30:40] Allow people to try jobs before committing [37:30] When to pause the hiring process

[40:25] It takes a lot less than you think to be a good leader

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Leah on LinkedIn

Visit Leah’s website 

Read Leah’s Product Led Growth Guide

Subscribe to Leah’s newsletter

Check out Fellow’s Meeting Guidelines
Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/justin-mcsharry-dropbox-stepping-into-transformation-lessons-in-designing-management-training-that-sticks

Are there opportunities for managers to support each other through difficult situations at your company?

In episode #177, Justin McSharry shares his insights from working in leadership development for over 10 years. He highlights the importance of having internal peer groups for managers, the different elements required to build a successful management training program, and how companies should invest in their managers - regardless of company size. 

In this episode, Justin also advises on tactics to help your company handle new business areas or large business transitions, drawing from his first-hand experience with Dropbox's shift towards an AI-first approach.

Justin McSharry is an experienced leadership development expert. Having previously worked as Head of Learning and Leadership Development at Quantcast, he has now been working in a similar niche for over 4 years at Dropbox. The 4 main pillars Dropbox focuses on regarding their leadership development are executive and HiPo development, manager and team development, onboarding, and employee development. Today, Justin is the Senior Director of Learning and Leadership Development at Dropbox. 

Tune in to hear all about Justin’s leadership journey and the lessons learned along the way!

. . .

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. . .

TIME-STAMPED SHOW NOTES:

[04:00] Early management mistakes  

[10:10] Leveraging feedback as a leader 

[19:20] How to run management peer groups 

[25:28] How companies should go about investing in managers

[31:00] AI and learning within companies

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Justin on LinkedIn

Read The Five Dysfunctions of a Team by Patrick Lencioni

Read The Effective Executive by Peter Drucker

Read Zone to Win by Geoffrey A. Moore 

Check out Fellow’s Meeting Guidelines

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/maranda-dziekonski-datasembly-assessing-for-fit-onboarding-for-impact-transform-new-hires-into-revenue-drivers

Are there any similarities at your company between how new customers and new employees are onboarded?

In episode #176, Maranda Dziekonski shares her innovative approaches to onboarding. She highlights how viewing new employees through the same lens as new customers can revolutionize how companies integrate new team members, ensuring they become impactful contributors from the outset.

Maranda is an experienced team builder with a passion for setting up the right teams, systems, processes, and overall infrastructure to take companies to the next level. Currently the SVP of Customer Success at Datasembly, she has over 20 years of experience building world-class operations. She also has extensive experience scaling teams in early and mid-stage startups. She has been honored as a Top 100 Customer Success Strategist, Top 25 Customer Success Influencer Judge, Top 25 Influencer, and sits on numerous boards.

Maranda sheds light on the nuances of assessing for cultural fit and provides invaluable insights on how to effectively align new hires with company goals, foster a culture of continuous learning, and transform the onboarding experience into a powerful tool for business success.

Throughout the episode, Maranda offers practical advice and strategies for leaders looking to optimize their team's performance and drive significant revenue growth.

Tune in to hear all about Maranda’s leadership journey and the lessons learned along the way!

. . .

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[04:15] Early mistakes managing in tech

[10:20] Building customer success operations

[18:12] Best practices for getting everyone in your company trained on your product 

[25:58] Making it easier for employees to prioritize work 

[32:02] Customer success team owning revenue

[34:50] Leading productive one-on-ones

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Maranda on LinkedIn 

Check out the Engineering Leaders Ebook
Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/gary-bolles-rethinking-leadership-the-characteristics-of-a-successful-team-guide

What’s the difference between a “guide” and a “manager”?

Gary Bolles shares why he prefers calling all people leaders team guides and how this simple reframe is revolutionizing leadership in a world of exponential change. 

He also explains how different organizations are adopting unique approaches to their organizational structures, such as leaderless organizations and improving synchronicity within teams. 

Gary Bolles is a world-renowned specialist on disruption and the future of work. He is the Chair for the Future of Work at Singularity University and a partner in Charrette LLC, where he advises on digital economy adaptation. He also co-founded eParachute.com, a website that provides assistance for job seekers and career changers, and he wrote the best-selling book "What Color Is Your Parachute?" His diversified background includes positions in technology journalism, strategic innovation, and consulting for companies such as Google and Nokia. His work focuses on lifelong learning, adaptation, and the mechanics of disruptive change.

In episode #175, Gary Bolles breaks down how to future-proof your leadership and shares examples to help you transform your organizational culture, guide your team, and adapt to constant change.

Tune in to hear all about Gary’s leadership journey and the lessons learned along the way!

. . .

Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[03:06] LinkedIn Learning

[10:00] The difference between a guide and a manager

[19:40] Modern approaches to management

[24:37] Culture transformation strategies

[27:47] Benefits of leaderless organizations

[32:36] 4 questions to determine if your organization is in synchrony

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Gary on LinkedIn

Read The Next Rules of Work by Gary Bolles

Explore Singularity University’s Leadership Development & Innovation Programs

Check out Fellow’s meeting guidelines

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/fredrik-thomassen-superside-speed-is-safety-lessons-on-business-building-and-local-decision-making

Does your team hesitate to move quickly? 

Are you concerned that by completing tasks too quickly, they'll overlook crucial details?

Fredrik Thomassen, CEO and Co-founder of Superside, thinks you should be more scared of the opposite. In his words, “speed is safety”. 

In episode #174, Fredrik explains why speed, kindness, and truth-seeking are core values at Superside and helped the company scale to over 700 employees in 8 years. He also explains why focusing on “unblocking” employees is crucial in a high-growth environment and how to do so gracefully. 

Fredrik has a diverse background. Prior to his current role as the CEO and Co-founder at Superside, he was the CEO and Co-Founder at Zalora, Indonesia’s largest fashion e-commerce company. He also worked as an Associate at McKinsey & Company and as a Journalist at Agderposten. He has served in the Royal Norwegian Navy as well.

Fredrik is passionate about decentralized organizations, organizing company values, and how to constantly improve how companies work on a large scale. 

Tune in to hear all about Fredrik’s leadership journey and the lessons learned along the way!

. . .

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. . .

TIME-STAMPED SHOW NOTES:

[04:06] Superside is creative-as-a-service

[10:35] Reinforcing “speed is safety” in the company

[19:10] Finding kindness in the hiring process

[25:00] Prioritizing unblocking employees

[31:00] Running effective staff meetings

[34:04] If you try too hard you won’t do it

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Fredrik on LinkedIn

Check out Superside

Check out Fellow’s Meeting Guidelines 

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/adrienne-barnard-mainstay-when-change-is-on-the-horizon-strategies-for-increasing-team-readiness

Do you know the difference between offering feedback and providing coaching?

Adrienne describes how coaching may be a better way to communicate with team members as it “focuses you on growth versus change.” 

She also explains how to discern between giving feedback and coaching your team. She shares lessons learned from implementing management training, and recommends her favourite resources for managers.

Adrienne Barnard has led and managed multiple key programs to enhance the employee lifecycle, from talent acquisition to retention and growth. She is passionate about questioning standard practices and embracing new ways of doing things in order to achieve better outcomes for organizations and their people. 

With over 18 years of experience in people and talent roles, at companies like Telaria, ASICS Digital, and now Mainstay, she has a proven track record of delivering results that align with business strategy and vision.

In episode #173, Adrienne Barnard breaks down how to successfully execute management training programs, give feedback to staff that fosters growth, lead teams through constant change, and put employee wellness first. 

Tune in to hear all about Adrienne’s leadership journey and the lessons learned along the way!

. . .

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. . .

TIME-STAMPED SHOW NOTES:

[03:05] Knowing how to give feedback

[09:05] Coaching versus feedback

[18:40] Putting management training programs into practice

[22:55] Who develops management training content?

[26:50] Where to start with developing as a manager

[30:00] Focusing on employee wellness

RESOURCES MENTIONED IN THIS EPISODE:

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/dr-marie-helene-pelletier-developing-a-resilience-plan-for-success-managing-workplace-demands

Resilience is a business buzzword, but it can be difficult to define what it looks like in a team setting without actionable advice.

One of the best ways for leaders to foster resilience is by creating a resilience plan to manage workplace demands.

Dr. Marie-Helene Pelletier shares how her experience as a workplace psychologist has impacted the way she approaches resilience, and how your team can benefit from fully comprehending it. 

Throughout her career in business management and psychology, Dr. Pelletier has spearheaded the dialogue surrounding leadership resilience and workplace health. With her extensive background in corporate, insurance, governance and public sectors, she brings national and international perspectives on mental health and resilience. 

She is a bilingual practicing psychologist with over 20 years of experience and holds a Ph.D. and MBA from the University of British Columbia. She has presented and authored and co-authored a number of industry and academic publications and has won numerous academic and industry awards.

In episode #172, Dr. Pelletier discusses tips from her new book, The Resilience Plan, how priming is a scientifically proven way to form new habits, and how to manage when facing stress in the workplace. 

Tune in to hear all about Dr. Pelletier’s leadership journey and the lessons learned along the way!

. . .

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. . .

TIME-STAMPED SHOW NOTES:

[03:10] Psychologist to executive coach

[06:30] Own all parts of what you’re doing

[13:00] Create plans for resilience

[26:26] Managing workplace stress

[30:10] Benefit from prioritization

[34:45] How to use priming techniques

RESOURCES MENTIONED IN THIS EPISODE:

Pre-Order Dr. Pelletier’s new book The Resilience Plan: A Strategic Approach to Optimizing Your Work Performance and Mental Health

Follow Dr. Pelletier on LinkedIn

Check out Fellow’s meeting cost calculator
Subscribe to the Supermanagers TLDR newsletter

👉Check out the resources mentioned here: https://fellow.app/supermanagers/chester-elton-taking-workplace-habits-home-leadership-lessons-for-life/

The power of gratitude and small acts of appreciation can build trust and loyalty within teams.

Managers often underutilize the tool of gratitude and recognition in their efforts to build trust and morale among their teams.

Chester discusses the blurring of lines between work and personal life, emphasizing the importance of setting good guardrails and aligning personal values with company values to create a positive customer experience.

Chester Elton is a #1 New York Times Bestselling business author, organizational culture, employee engagement, and leadership expert. One of today’s most influential voices in workplace trends, he has spent two decades helping clients engage their employees to execute on strategy, vision, and values. His work is supported by research with more than one million working adults, revealing the secrets to develop a high-performing team. 

In episode #171, Chester explains how important it is to reflect on your work as a leader daily and get into the habit of gratitude to improve your leadership and management, both in work and with your family. He even shares some tactical ways to use gratitude to strengthen your personal relationships. 

Tune in to hear all about Chester’s leadership journey and the lessons learned along the way!

. . .

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. . .

TIME-STAMPED SHOW NOTES:

[04:18] Gratitude stones and hockey 

[12:20] How to give praise

[22:20] Gratitude ritual for kids

[32:18] You don’t make the time, you find the time

[37:00] Mental health in the workplace

[43:43] How do you measure your life

RESOURCES MENTIONED IN THIS EPISODE: