This New Way

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/susan-odle-operational-change-expert/

70% of all change management efforts actually fail within organizations.

With such a high failure rate, it's crucial to understand how to be part of that successful 30%. According to operational change expert Susan Odle, successfully implementing change requires buy-in, accountability, and clear timelines throughout the entire organization.

Susan Odle is the founder of 8020CS, a company that specializes in change management to drive growth, profitability, and efficiency. With over 25 years of global experience, Susan has helped businesses of all sizes, ranging from start-ups to $800M companies, navigate complex change and achieve tangible results in company growth, stability, and shareholder returns. In her book, "Successful Change," Susan provides a powerful blueprint for successfully navigating the complexities of business transformation.

In episode 186, Susan discusses how to operationalize successful change to positively impact top-line revenue and bottom-line profitability in organizations. She also emphasizes the importance of evidence-based leadership and pragmatic problem-solving, offering practical advice that listeners can apply to their own teams and organizations.

Tune in to hear Susan’s actionable advice on how to help you and your team thrive in times of transformation!

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TIME-STAMPED SHOW NOTES:

[04:24] Avoiding analysis paralysis

[11:59] The 30% success club

[17:34] Leading with pragmatism, not your ego

[25:51] Evidence-based management and leadership

[33:21] The five-gate framework of operationalizing change

[37:18] Being kind and human

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Susan on LinkedIn

Check out Susan’s company 8020CS

Read Susan’s book Successful Change

Check out Fellow’s Meeting Guidelines

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/jennifer-paxton-tech-people-leader-amplify-your-employer-branding-strategy/ 

This approach doesn't just create an environment that attracts and retains top talent; it’s fundamental in positioning yourself as an exceptional leader. Jennifer sheds light on navigating these complexities to create a workplace culture that resonates with both current and prospective employees. 

Jennifer Paxton is the Senior Director of People and Talent at Roofr and a prominent leader in the tech industry. She has extensive experience establishing HR frameworks at high-growth startups like Privy, LevelUp, and Smile.io. Prior to joining Roofr, Jennifer co-founded Jamyr, a platform revolutionizing how recruiting teams utilize employee-generated video content.

In episode #185, Jennifer unpacks the nuances of building high-performing teams by creating clear career paths and leadership training customized to individual employees. Her insights also offer actionable strategies to elevate your employer brand and amplify your company culture.

Tune in to hear Jennifer's expert advice on cultivating an authentic employer brand and positioning your organization as a leader!

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TIME-STAMPED SHOW NOTES:

[05:45] When to trust your gut (and when to not)

[12:26] Developing career ladders in startups

[18:47] Tailoring manager training for leaders

[25:55] Investing in employer branding

[29:17] Tactics and tools for amplifying company culture

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Jennifer on LinkedIn

Check out Fellow’s Meeting Guidelines and 1-on-1 meeting templates

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/jacob-morgan-leadership-futurist-author-leading-with-vulnerability/

By adopting one straightforward strategy, leaders can achieve up to six times higher approval ratings from their employees.

Embrace vulnerability. 

However, this goes beyond being honest about mistakes or uncertainties. Jacob Morgan explains that it's about coupling that openness with competence and actionable plans for improvement— turning vulnerability into a strategic asset for growth.

Jacob Morgan is a 5x bestselling author, respected keynote speaker, and professionally trained futurist. His latest book ‘Leading with Vulnerability’ explores the tangible advantages of vulnerable leadership and offers practical tips to embody this quality. With his extensive background in advising the world’s top organizations, Jacob has established himself as a leading voice on leadership, employee experience, and the future of work.

In episode #184, Jacob unpacks how vulnerability can serve as a superpower for leaders, enabling them to build trust and transform their organizations. Drawing from his comprehensive research of interviews with over 100 CEOs and 14,000 employees, Jacob explores the "vulnerable leader equation," the importance of learning proactively from failure, and the organizational benefits of vulnerability.

Tune in to hear about Jacob’s expert insights on how vulnerability can be your greatest strength in leadership!

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TIME-STAMPED SHOW NOTES:

[06:20] The vulnerable leader equation

[12:52] Proactively learning from failure

[18:37] Leading with vulnerability

[25:02] The ROI of embracing vulnerability org-wide

[29:50] Building trust through vulnerability

RESOURCES MENTIONED IN THIS EPISODE:

Read Jacob’s bestseller Leading with Vulnerability

Check out Jacob’s website

Connect with Jacob on LinkedIn

Follow Jacob on X

Check out Fellow’s Meeting Guidelines

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/michael-bungay-stanier-the-coaching-habit-on-how-to-work-with-almost-anyone/

You can transform every working relationship into a source of personal and professional growth.

It starts with building the best possible relationship you can have with your team members. Michael Bungay Stanier highlights how elevating everyday working relationships to their highest potential can amplify and encourage better performance. 

Michael Bungay Stanier, also known for his bestseller 'The Coaching Habit,' returns to Supermanagers to discuss his new book ‘How to Work with (Almost) Anyone’ where he delves into the art of strengthening every working relationship you have for the better. Michael has been a guiding force in shaping and forging effective management and leadership habits.

In episode #183, Michael delves into the intricacies of building relationships, emphasizing safety, vitality, and repairability. He also touches on the crucial concept of 'keystone conversations'—dialogues focused on how team members can work together effectively rather than just on the work itself. 

Michael's practical approach aims to enhance team dynamics, improve personal interactions, and create a more productive, enjoyable workplace. 

Tune in to discover Michael’s advice on how to cultivate the best possible relationships in your workplace!

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TIME-STAMPED SHOW NOTES:

[05:04] How to Work with (Almost) Anyone

[11:25] The qualities of a best possible relationship

[22:35] Taking the initiative

[26:59] How to have a keystone conversation

[34:19] Investing in the relationship

RESOURCES MENTIONED IN THIS EPISODE:

Read Michael’s new book How to Work with (Almost) Anyone

Read Michael’s book The Coaching Habit

Check out the Best Possible Relationship website

Subscribe to Michael’s How To Do Stuff That Matters newsletter

Connect with Michael on ⁠LinkedIn

Check out Fellow’s Meeting Guidelines and 1-on-1 templates

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here:

https://fellow.app/supermanagers/steven-rogelberg-winning-advice-for-energizing-1-on-1-meetings-how-to-crush-dead-space-and-navigate-the-status-update-trap/

Have you ever thought canceling your 1:1 meetings with your directs might not be a big deal?

Think again — they may be the key to unlocking the full potential of your team and leadership excellence. Steven Rogelberg illustrates this crucial aspect of leadership and shares insights on how to optimize these 1:1 meetings to foster team growth and individual development and transform the larger organizational landscape.

Steven Rogelberg is a leading organizational psychologist with a wealth of knowledge on team effectiveness, leadership, and workplace dynamics, and the Chancellor's Professor at the University of North Carolina at Charlotte.

His new book, ‘Glad We Met: The Art and Science of 1:1 Meetings’ presents key research-backed strategies to elevate 1:1s to the benefit of you, your directs, and your organization. With years of experience consulting for top-tier companies, he brings a rich perspective on enhancing workplace dynamics for peak performance.

In episode #182, Steven Rogelberg discusses the importance of 1:1s, avoiding the status update trap, and clear steps on structuring these meetings to foster meaningful conversations. 

Tune in to hear Steven’s expertise on how you can elevate your management skills and reshape your meeting habits!

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TIME-STAMPED SHOW NOTES:

[05:57] The importance of 1:1 meetings

[11:29] Status update trap

[19:04] Investing the time

[25:34] The four steps of 1:1s

[33:39] Dealing with resistance and dead space

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Steven on LinkedIn

Read Steven’s new book Glad We Met: The Art and Science of 1:1 Meetings

Read Steven’s book The Surprising Science of Meetings

Read Andy Grove’s book High Output Management

Check out Fellow’s one-on-one meeting software and one-on-one meeting templates

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/tonille-miller-transformative-leadership-nurturing-talent-overcoming-burnout

Have you ever wondered how great leaders manage to transform their teams and organizations while prioritizing the growth of their employees?

Just like plants need the right environment to flourish, employees thrive in a workplace where their growth is prioritized. Tonille Miller, through her expertise in leadership and organizational dynamics, sheds light on how to unlock employees’ thriving and high performance as a competitive edge.

Tonille Miller is the founder of EXT and author of "The Flourishing Effect," and is a prominent organizational psychologist and consultant with a deep understanding of human behavior, high performance, and organizational dynamics. With a background in consulting, she brings a multifaceted perspective to fostering thriving work environments. Tonille, with over 15 years of experience, advises Fortune 500 companies, leading consulting firms, and high-growth start-ups. She is a respected figure in business transformation, leadership, and employee experience.

In episode #181, Tonille discusses the art of delegation as a tool for development, the transformative power of feedback in shaping company culture, and the importance of investing in employee growth to achieve organizational success.

Tune in to hear all about Tonille’s leadership journey and her insights into unlocking high employee satisfaction and performance!

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TIME-STAMPED SHOW NOTES:

[05:24] Delegating is a gift for development

[10:39] The Flourishing Effect

[14:15] Transforming culture

[19:18] Role of feedback in cultural transformation

[25:15] Connecting the dots for your team

[34:11] Investing in employee development and growth

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Tonille on LinkedIn

Learn more about EXT

Read Tonille’s book The Flourishing Effect

Check out Fellow’s one-on-one meeting software and one-on-one meeting templates

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/whitney-johnson-growth-as-a-default-setting/

Have you ever had a star employee whose performance suddenly dropped and you didn’t understand why?

Everyone experiences the S curve of job satisfaction. The 3 points in the “S” are always a launch point, sweet spot, and mastery. When employees reach mastery, they get bored and less motivated because they’re not getting the same amount of dopamine from performing the job as before. 

A former award-winning Wall Street stock analyst, Whitney Johnson applies her understanding of momentum and growth in stocks to people. In her words, “you have to be willing to disrupt yourself”. 

Whitney Johnson is the CEO of Disruption Advisors, a leadership development company, helping you grow your people to grow your business. A Wall Street Journal, USA Today and Amazon bestselling author, she was named by Thinkers50 as one of the ten leading business thinkers in the world. She is a keynote speaker and a popular lecturer for Harvard Business Publishing’s Corporate Learning. In 2017, she was selected from more than 17,000 candidates for the initial cohort of Marshall Goldsmith’s 100 Coaches, and was named the #1 Talent Coach.

In episode #180, Whitney explains how learning is the oxygen of human growth, how to deal with bored employees, the value of getting a coach, and why we need to disrupt ourselves.

Tune in to hear all about Whitney’s leadership journey and the lessons learned along the way!

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TIME-STAMPED SHOW NOTES:

[03:40] Micromanagement on Wall Street

[09:30] Team member growth (the S curve framework)

[18:00] What happens when your employees get to mastery

[25:00] The innovator’s dilemma

[30:16] Disrupting ourselves leads to growth

[36:00] Surprise and delight

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Whitney on LinkedIn

Check out Disruption Advisors

Read Whitney’s book Disrupt Yourself

Listen to Episode 80 of Disrupt Yourself

Listen to the Disrupt Yourself podcast

Check out Fellow’s Meeting Guidelines feature

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/q-hamirani-paper-diagnosing-gaps-and-building-a-digital-mentor

This episode is a must-listen for anyone looking to leverage the power of AI to improve their management.

In episode #179, Q Hamirani breaks down how leaders can use ChatGPT more effectively, the innovative ways AI can serve as a mentor, offering guidance and support to leaders and teams, and how AI is revolutionizing job processes and people operations, enhancing efficiency and decision-making. 

We also uncover the pivotal role AI plays in fostering authentic communication, a critical element in today’s business landscape, the importance of authenticity, especially in remote work culture, and tackle the challenges of effective communication in remote teams, offering insights into how AI tools can bridge gaps and strengthen team dynamics. 

An accomplished leader, advisor, speaker, and executive coach, Q Hamirani is renowned for his expertise in people strategy and business operations. His background encompasses a wealth of experience across startups, venture growth, private equity, management consulting, and Fortune 100 companies. As the Chief People & Communications Officer at Paper, he excels in overseeing public relations, internal and external communications, and talent recruitment.

Prior to Paper, Q joined Airbnb in 2018 as its inaugural global people operations leader. He was instrumental in shaping Airbnb's people and talent operations, guiding the company through pivotal stages, including hypergrowth, pandemic responses, workforce restructuring, IPO, and the evolution of the workplace. A highlight of his tenure at Airbnb was the development of the Digital Nomad program in 2020, a precursor to Airbnb's groundbreaking Live & Work Anywhere initiative.

Tune in to hear all about Q’s leadership journey and the lessons learned along the way!

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. . .

TIME-STAMPED SHOW NOTES:

[04:00] How custom GPTs are changing management

[10:41] Using AI as a mentor

[16:38] How AI can improve job processes and people operations

[22:31] AI’s role in improving authentic communication

[32:56] Importance of authenticity in remote work culture

[38:15] Effective communication in remote teams

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Q on LinkedIn

 Check out Q’s PeopleGPT community

Check out Fellow’s Meeting Guidelines

Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/leah-tharin-the-resilient-leaders-reality-check-planning-for-change-and-adjusting-your-course

How do you balance future planning while maintaining flexibility to adapt to changes? 

In episode #178, Leah Tharin shares her insights from working in tech and start-ups for over 20 years. She covers how to lead your team through constant change, aligning your team with team goals, and why you should allow people to try a job before they commit to it.

You'll learn her framework for "reality checks," which she calls periodic evaluations that prevent you and your employees from getting off course. She also reveals how to avoid burnout and costly mistakes in the hiring process, planning for resilience, and mitigating risks.

Leah Tharin is a product leader, content creator, advisor, and startup founder. She has been in tech for over 2 decades and has founded 4 startups. Previously the Head of Product at jua.ai and Product Lead at Smallpdf, she is now a Portfolio Advisor at Notion Capital and Advisor to NorthOne and Paddle. Specializing in B2B product-led growth, she shares her experiences and features industry leaders on her website and YouTube channel.

Tune in to hear all about Leah’s leadership journey and the lessons learned along the way!

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Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[04:24] Leading versus managing a team

[10:07] Different ways to get team members aligned 

[20:47] It’s very hard to predict anything

[26:25] How to handle hiring outcomes

[30:40] Allow people to try jobs before committing [37:30] When to pause the hiring process

[40:25] It takes a lot less than you think to be a good leader

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Leah on LinkedIn

Visit Leah’s website 

Read Leah’s Product Led Growth Guide

Subscribe to Leah’s newsletter

Check out Fellow’s Meeting Guidelines
Subscribe to the Supermanagers TLDR newsletter

👉  Check out the resources mentioned here: https://fellow.app/supermanagers/justin-mcsharry-dropbox-stepping-into-transformation-lessons-in-designing-management-training-that-sticks

Are there opportunities for managers to support each other through difficult situations at your company?

In episode #177, Justin McSharry shares his insights from working in leadership development for over 10 years. He highlights the importance of having internal peer groups for managers, the different elements required to build a successful management training program, and how companies should invest in their managers - regardless of company size. 

In this episode, Justin also advises on tactics to help your company handle new business areas or large business transitions, drawing from his first-hand experience with Dropbox's shift towards an AI-first approach.

Justin McSharry is an experienced leadership development expert. Having previously worked as Head of Learning and Leadership Development at Quantcast, he has now been working in a similar niche for over 4 years at Dropbox. The 4 main pillars Dropbox focuses on regarding their leadership development are executive and HiPo development, manager and team development, onboarding, and employee development. Today, Justin is the Senior Director of Learning and Leadership Development at Dropbox. 

Tune in to hear all about Justin’s leadership journey and the lessons learned along the way!

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Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️ review and share the podcast with your colleagues.

. . .

TIME-STAMPED SHOW NOTES:

[04:00] Early management mistakes  

[10:10] Leveraging feedback as a leader 

[19:20] How to run management peer groups 

[25:28] How companies should go about investing in managers

[31:00] AI and learning within companies

RESOURCES MENTIONED IN THIS EPISODE:

Connect with Justin on LinkedIn

Read The Five Dysfunctions of a Team by Patrick Lencioni

Read The Effective Executive by Peter Drucker

Read Zone to Win by Geoffrey A. Moore 

Check out Fellow’s Meeting Guidelines

Subscribe to the Supermanagers TLDR newsletter