<a href='https://leanblog.org/300'>Episode page</a>
Remastered October 2022
My guests for Episode #300 of the podcast are Tracey and Ernie Richardson, authors of the excellent book titled:
<a href='http://amzn.to/2Calod7'>The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization</a>
The book is full of solid insights and personal experiences from their time working for Toyota in Georgetown, Kentucky at the plant known as TMMK (Toyota Motor Manufacturing Kentucky).
You can find <a href='http://thetoyotaee.com/'>their book's website</a>. <a href='https://www.lean.org/WhoWeAre/LeanPerson.cfm?LeanPersonId=133'>Tracey</a> and <a href='https://www.lean.org/WhoWeAre/LeanPerson.cfm?LeanPersonId=180'>Ernie</a> are both faculty members for the Lean Enterprise Institute. Tracey's blog is called <a href='http://www.thetoyotagal.com/'>The Toyota Gal</a>.
In our podcast, we talk about their experiences at Toyota, including lessons they've learned about problem solving, people development, and what they call “D and A” – discipline and accountability. We also talk about Ernie's experience within health clinics at Toyota and other healthcare organizations.
I hope you enjoy the discussion even if you work in healthcare or another realm outside of manufacturing.

Episode page Remastered October 2022 My guests for Episode #300 of the podcast are Tracey and Ernie Richardson, authors of the excellent book titled: The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization The book is full of solid insights and personal experiences from their time working for Toyota in Georgetown, Kentucky at the plant known as TMMK (Toyota Motor Manufacturing Kentucky). You can find their book's website. Tracey and Ernie are both faculty members for the Lean Enterprise Institute. Tracey's blog is called The Toyota Gal. In our podcast, we talk about their experiences at Toyota, including lessons they've learned about problem solving, people development, and what they call “D and A” – discipline and accountability. We also talk about Ernie's experience within health clinics at Toyota and other healthcare organizations. I hope you enjoy the discussion even if you work in healthcare or another realm outside of manufacturing.

<a href="https://leanblog.org/300" rel="noopener noreferrer">Episode page</a>
Remastered October 2022
My guests for Episode #300 of the podcast are Tracey and Ernie Richardson, authors of the excellent book titled:
<a href="http://amzn.to/2Calod7" rel="noopener noreferrer">The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization</a>
The book is full of solid insights and personal experiences from their time working for Toyota in Georgetown, Kentucky at the plant known as TMMK (Toyota Motor Manufacturing Kentucky).
You can find&nbsp;<a href="http://thetoyotaee.com/" rel="noopener noreferrer">their book's website</a>.&nbsp;<a href="https://www.lean.org/WhoWeAre/LeanPerson.cfm?LeanPersonId=133" rel="noopener noreferrer">Tracey</a>&nbsp;and&nbsp;<a href="https://www.lean.org/WhoWeAre/LeanPerson.cfm?LeanPersonId=180" rel="noopener noreferrer">Ernie</a>&nbsp;are both faculty members for the Lean Enterprise Institute. Tracey's blog is called&nbsp;<a href="http://www.thetoyotagal.com/" rel="noopener noreferrer">The Toyota Gal</a>.
In our podcast, we talk about their experiences at Toyota, including lessons they've learned about problem solving, people development, and what they call “D and A” – discipline and accountability. We also talk about Ernie's experience within health clinics at Toyota and other healthcare organizations.
I hope you enjoy the discussion even if you work in healthcare or another realm outside of manufacturing.
&nbsp;

Tracey & Ernie Richardson, The Toyota Engagement Equation *

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more.
What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization.
Topics include:
<ul>
<li>
Lean as a management system and cultural transformation—not just a toolbox
</li>
<li>
Continuous improvement and problem-solving, at every level
</li>
<li>
Leadership behaviors that support real change
</li>
<li>
Psychological safety as a foundation for improvement
</li>
<li>
Lessons from the Toyota Production System, Lean Startup, and beyond
</li>
<li>
Candid stories about mistakes—and what we learn from them
</li>
</ul>
We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you.
Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning.
Find all episodes and show notes at <a class="decorated-link" href="https://www.leancast.org">www.LeanCast.org</a>. Learn more about Mark and his work at <a class="decorated-link" href="https://www.leanblog.org">www.LeanBlog.org</a>. Questions or feedback? Email <a class="decorated-link cursor-pointer">mark@leanblog.org </a>

Business

Management

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more. What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization. Topics include: Lean as a management system and cultural transformation—not just a toolbox Continuous improvement and problem-solving, at every level Leadership behaviors that support real change Psychological safety as a foundation for improvement Lessons from the Toyota Production System, Lean Startup, and beyond Candid stories about mistakes—and what we learn from them We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you. Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning. Find all episodes and show notes at www.LeanCast.org.Learn more about Mark and his work at www.LeanBlog.org.Questions or feedback? Email mark@leanblog.org

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more.
What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization.
Topics include:
<ul>
<li>
Lean as a management system and cultural transformation—not just a toolbox
</li>
<li>
Continuous improvement and problem-solving, at every level
</li>
<li>
Leadership behaviors that support real change
</li>
<li>
Psychological safety as a foundation for improvement
</li>
<li>
Lessons from the Toyota Production System, Lean Startup, and beyond
</li>
<li>
Candid stories about mistakes—and what we learn from them
</li>
</ul>
We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you.
Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning.
Find all episodes and show notes at <a href="https://www.leancast.org" rel="noopener noreferrer">www.LeanCast.org</a>. Learn more about Mark and his work at <a href="https://www.leanblog.org" rel="noopener noreferrer">www.LeanBlog.org</a>. Questions or feedback? Email <a rel="noopener noreferrer">mark@leanblog.org&nbsp;</a>

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