In part two with transformation expert Kevin Murphy, Kevin discusses how project managers serve as big-picture change agents, developing a future mindset, how to instill new behaviors for creating a change-ready culture, and dealing with resistance.

 

About our Guest:

Kevin Murphy is a partner in Bain & Company's Washington, D.C. office, and head of its Center of Expertise for Co-Creation. He has more than 30 years of experience across multiple industries in leading large turnarounds and transformations.

 

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Key Takeaways:

[01:00] Building and maintaining transformation momentum

[05:30] The relationship between transformation and culture

[07:30] Defining culture and the three levels of change

[11:00] Creating a mindset for the future state

[14:30] The importance of feedback from peers and teams

[18:40] Project managers as change agents

[20:15] A results delivery office: value, execution and people

[23:45] Understanding and dealing with resistance

[29:20] Less screens and meeting, more time with people