A broken process can cost your team and investors time and money. Identifying the cause can be difficult if you don’t know exactly where to look, and getting your team on board can be even harder. 

In this recording from TWLX 22, Jordan Muela of ProfitCoach leads an incredible panel of industry experts, featuring Peter Lohmann (RL Property Management), Wolfgang Croskey (The Perfect Tenant), Zach Berkompas (LeadSimple), and Sam Schwetz (Mesa Properties). Listen as they provide real-world scenarios and offer actionable advice for moving your processes forward.

The book Zach mentions, The Checklist Manifesto, can be found here: https://www.amazon.com/Checklist-Manifesto-How-Things-Right/dp/0312430000

Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup

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To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin

Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp

Stay up to date on events and resources at https://bit.ly/rbp-home

Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!

Hosted by Jordan Muela

The financial responsibilities of professional property managers don’t come with a handbook, but this expert panel comes pretty close. 

In this recording from TWLX 22, Daniel Craig of ProfitCoach leads an incredible panel of industry experts, featuring Allison DiSarro of Enterprise Bank & Trust,

Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup

Got questions? Email us at [email protected]

To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin

Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp

Stay up to date on events and resources at https://bit.ly/rbp-home

Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!

Hosted by Daniel Craig

In this recording from TWLX 22, Andrew talks with an incredible expert panel - Mike Catalano, Laura Orr, and Andrew Propst - as they share their insights about the future of professional property management. 

Listen as they talk about what trends they’re paying attention to RIGHT NOW, how to make an experience so good that residents don't want to leave, and what other property managers should be paying attention to. 

Headed to the NARPM Annual Convention & Trade Show in Las Vegas in October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022

Like what you’ve heard but want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup

Got questions? Email us at [email protected]

To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin

Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp

Stay up to date on events and resources at https://bit.ly/rbp-home

Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!

Hosted by Andrew Smallwood and Laura Mac 

National Association of Residential Property Managers (NARPM) President Liz Gulley Cleyman speaks to Andrew about why Make-A-Wish America is so important to her.

Register for TWLX: https://bit.ly/3JHwsTm

Got questions? Email us at [email protected]

To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin

Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp

Stay up to date on events and resources at https://bit.ly/rbp-home

Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!

Hosted by Andrew Smallwood and Laura Mac 

In the race to differentiate your PMC, don’t try to be the cheapest. Focus on offering the most value. 

In this recording from TWLX 22, Andrew talks with ​​Eric Wetherington, Deb Newell, and Phil Vera as they share their first-hand experience and expert advice for creating winning experiences and exponential growth.

Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022

Like what you’ve heard and want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup

Got questions? Email us at [email protected]

To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin

Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp

Stay up to date on events and resources at https://bit.ly/rbp-home

Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!

Hosted by Andrew Smallwood and Laura Mac 

Have you ever taken time off only to come back with a longer to-do list? 

Being a professional Property Manager can often feel like your attention is being pulled in a million different directions. But what if you’re actually just focusing on the wrong things?

In this TWLX 2022 recording, Peter Lohmann (CEO of RL Property Management) interviewed the world’s leading expert on the application of the Future Self science - Dr. Benjamin Hardy, organizational psychologist and author.

Dr. Hardy highlighted several concepts from his books including forcing functions, the 80-20 principle, lesser goals, constraint theory, strategic ignorance, and the 4 fundamental freedoms. 

Those in attendance said this discussion was “unbelievably powerful.” We think you’ll feel the same way too. Let us know in the private Facebook group, Triple Win Property Managers!

Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022

Like what you’ve heard but want more content? Sign up for our newsletter https://rbp.secondnature.com/community#signup

Got questions? Email us at [email protected]

To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin

Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp

Stay up to date on events and resources at https://bit.ly/rbp-home

Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!

Hosted by Andrew Smallwood and Laura Mac 

Featuring Dr. Benjamin Hardy, Peter Lohmann

Produced by Andrew Smallwood, Laura Mac, and Carol Housel

Edited by Isaac Balachandran

Management fee compression is a growing problem felt by more and more professional property managers in the industry. But the best of the best aren’t just keeping up with the ever-changing landscape of SFR, they’re defining what the future of PM looks like.

Want to know how they’re not just surviving, but thriving? 

In this TWLX bonus session recording, we're talking about the future of innovative revenue streams and models. Listen as Jessica Foster (Business Development Officer at Atrium Property Management), Todd Ortscheid (President & CEO at Revolution Rental Management), Umair Kabani (VP Business Development at Home365), and Thad Tarkington (CEO and Co-founder at Second Nature) share their insights and experience.

Headed to the NARPM Annual Convention & Trade Show in Las Vegas this October? Register for the #SecondNatureVIP Experience! https://rbp.secondnature.com/vip2022

Got questions? Email us at [email protected]

To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin

Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp

Stay up to date on events and resources at https://bit.ly/rbp-home

Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!

Hosted by Andrew Smallwood and Laura Mac 

Produced by Andrew Smallwood, Laura Mac, and Carol Housel

In this TWLX bonus session recording, we're joined by Brittany Hodak, an award-winning entrepreneur, author, and queen of customer experience. She has written hundreds of articles for Forbes, Adweek, Success, and other top publications; she has appeared on programs on NBC, CBS, ABC, and CNN; and she has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. 

Entrepreneur magazine calls her “the expert at creating loyal fans for your brand.” And she's answering YOUR property management questions!

Like this episode? Wish you could have attended it live? Then mark your calendar for August 23 + 24 for TWLX 2022! Register now! Spots are going fast.

Got questions? Email us at [email protected]

To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin

Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp

Stay up to date on events and resources at https://bit.ly/rbp-home

Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!

Hosted by Andrew Smallwood and Laura Mac 

We invite YOU to build your future in Property Management ‍with the future of Property Management during TWLX!

In this episode, Andrew is joined by Jon Berghoff, founder & CEO of The XCHANGE Approach, as they talk about this can’t-miss LIVE event.

LIVE! August 23 + 24 for TWLX 2022! 

Learn more about Jon Berghoff and the XCHANGE approach: https://www.xchangeapproach.com

Got questions? Email us at [email protected]

To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin

Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp

Stay up to date on events and resources at https://bit.ly/rbp-home

Follow the Triple Win Property Management podcast by Second Nature and never miss an episode!

Hosted by Andrew Smallwood and Laura Mac 

Featuring Jon Berghoff

Produced by Andrew Smallwood, Laura Mac, and Carol Housel

Edited by Isaac Balachandran

We hope you enjoy this replay from Not Your Average Investor Show hosted by Pablo Gonzalez and Gregg Cohen. 

Subscribe here: https://podcasts.apple.com/us/podcast/not-your-average-investor-show/id1511631649

There's property managers, and there are PROFESSIONAL property managers.  The difference between the two is what will make your rental property portfolio perform as it should or make you wish you never owned it.

BUT there are few people that really have a national perspective of what makes professional property managers great across the country.

That's why when we found one, we HAD to have him on the show!

Andrew Smallwood is the VP of Revenue for Second Nature, a company that is championing the resident experience by enabling the best property managers in America to create triple-win situations for their residents, investors, and themselves.

Register for Triple Win Leadership Xchange here: https://rbp.secondnature.com/twlx2022 

Got questions? Email us at [email protected]

To see what other professional property managers are doing in your area, schedule a call at https://rbp.secondnature.com/triplewin

Join our private Facebook group just for professional property managers at https://bit.ly/3jezcLp

Stay up to date on events and resources at https://bit.ly/rbp-home

Be sure to follow the Triple Win Property Management podcast by Second Nature and never miss an episode!

Hosted by Pablo Gonzalez and Gregg Cohen