This is an episode of Fixable, another podcast from the TED Audio Collective. This week, Anne and Frances dive into their area of expertise: trust. Frances recounts the time when she was brought in to help Uber fix their huge trust breakdown. Using Uber as a case study, they explain the three pillars of trust — authenticity, empathy and logic — and actionable solutions to strengthen each leg when they’re on shaky ground.Want to help shape TED’s shows going forward? Fill out our <a href="https://podcastsurvey.typeform.com/to/TxkjDblI" rel="noopener noreferrer" target="_blank">survey</a>! Learn more about TED Membership <a href="http://ted.com/memberships?utm_medium=audio&utm_source=audio&utm_campaign=membership-ted&utm_content=audioad" rel="noopener noreferrer" target="_blank">here</a>!<hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

This is an episode of Fixable, another podcast from the TED Audio Collective. This week, Anne and Frances dive into their area of expertise: trust. Frances recounts the time when she was brought in to help Uber fix their huge trust breakdown. Using Uber as a case study, they explain the three pillars of trust — authenticity, empathy and logic — and actionable solutions to strengthen each leg when they’re on shaky ground. Want to help shape TED’s shows going forward? Fill out our survey! Learn more about TED Membership here! Hosted on Acast. See acast.com/privacy for more information.

This is an episode of Fixable, another podcast from the TED Audio Collective. This week, Anne and Frances dive into their area of expertise: trust. Frances recounts the time when she was brought in to help Uber fix their huge trust breakdown. Using Uber as a case study, they explain the three pillars of trust — authenticity, empathy and logic — and actionable solutions to strengthen each leg when they’re on shaky ground.Want to help shape TED’s shows going forward? Fill out our <a href="https://podcastsurvey.typeform.com/to/TxkjDblI" rel="noopener noreferrer">survey</a>! Learn more about TED Membership <a href="http://ted.com/memberships?utm_medium=audio&amp;utm_source=audio&amp;utm_campaign=membership-ted&amp;utm_content=audioad" rel="noopener noreferrer">here</a>! Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

Uber, and how to fix things when trust is broken | Fixable

From the construction of virtual realities to the internet of things to the watches on our wrists—technology's influence is everywhere. Its role in our lives is evolving fast, and we're faced with riveting questions and tough challenges that sit at the intersection of technology and humanity. Listen in every Friday, with host, journalist <a href="https://www.sherrelldorsey.com/" rel="noopener noreferrer" target="_blank">Sherrell Dorsey</a>, as TED speakers explore the way tech shapes how we think about society, science, design, business, and more. Follow Sherrell on Instagram <a href="https://www.instagram.com/sherrell_dorsey/?hl=en" rel="noopener noreferrer" target="_blank">@sherrell_dorsey</a> and on LinkedIn <a href="https://www.linkedin.com/in/sherrelldorsey" rel="noopener noreferrer" target="_blank">@sherrelldorsey</a><hr> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.

Technology

From the construction of virtual realities to the internet of things to the watches on our wrists—technology's influence is everywhere. Its role in our lives is evolving fast, and we're faced with riveting questions and tough challenges that sit at the intersection of technology and humanity. Listen in every Friday, with host, journalist Sherrell Dorsey, as TED speakers explore the way tech shapes how we think about society, science, design, business, and more. Follow Sherrell on Instagram @sherrell_dorsey and on LinkedIn @sherrelldorsey Hosted on Acast. See acast.com/privacy for more information.

From the construction of virtual realities to the internet of things to the watches on our wrists—technology's influence is everywhere. Its role in our lives is evolving fast, and we're faced with riveting questions and tough challenges that sit at the intersection of technology and humanity. Listen in every Friday, with host, journalist <a href="https://www.sherrelldorsey.com/" rel="noopener noreferrer">Sherrell Dorsey</a>, as TED speakers explore the way tech shapes how we think about society, science, design, business, and more. Follow Sherrell on Instagram <a href="https://www.instagram.com/sherrell_dorsey/?hl=en" rel="noopener noreferrer">@sherrell_dorsey</a> and on LinkedIn <a href="https://www.linkedin.com/in/sherrelldorsey" rel="noopener noreferrer">@sherrelldorsey</a> Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer">acast.com/privacy</a> for more information.

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Uber, and how to fix things when trust is broken | Fixable

Uber, and how to fix things when trust is broken | Fixable

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