The Trusted Pharmacist

Using AI to Check Symptoms? You Need to Hear This w/ Dr. Cheng Ruan


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Ever since platforms like ChatGPT, Perplexity, and Gemini became mainstream tools, people are relying on AI for productivity and answers to different questions…including health and wellness.

More patients are turning to AI before they ever turn to a clinician, uploading labs, symptoms, even private medical records, hoping technology will give them clarity and answers faster than the healthcare system ever has.

On the surface, it feels empowering. But beneath that empowerment is a growing problem most people don't see yet. Unlike a clinician, AI doesn't see your sleep, your stress, trauma, your body language, or the patterns that only show up when a human being is actually in the room.

When patients start treating AI like a doctor, they often end up going deeper into anxiety, confusion, and rabbit holes that delay real care instead of improving it.

And it's not just patients; doctors are also using AI in the same way.

But that doesn't mean using AI is all bad. If we ask better questions, protect our data, and use AI through a holistic lens, AI can actually be a powerful tool for clarity instead of confusion.

And that's what Dr. Cheng Ruan is working on. As an internal medicine physician and AI engineer, he's been working at the intersection of trauma-informed care, consciousness, and healthcare systems for over a decade. What if the problem isn't AI itself, but the way we interact with it? How do you get AI to support your health instead of silently steering it?

In this episode, Dr. Ruan unpacks what AI is actually good at, where it becomes dangerous, and how it's reshaping the future of medicine.

Things You'll Learn In This Episode

AI can make health anxiety worse

AI can trap people in endless rabbit holes. How do you stop AI from amplifying anxiety instead of clarity?

The hidden danger of uploading your medical data into AI tools

Many popular platforms aren't secure or compliant, yet people are uploading labs, discharge summaries, and even social security numbers. What should patients actually know before trusting AI with their private health data?

How to ask better questions so AI works for you "I feel" statements and emotional prompting radically change how modern reasoning models respond. Why does this approach lead to more useful insights and fewer dead ends?

Why AI won't replace doctors

As AI becomes better at knowledge retrieval, clinicians are being valued less for information and more for judgment, context, and relationships. What does the future of medicine look like when connection matters more than credentials?

PS. If you enjoy the show, remember to leave a review on your favorite podcast app! Reviews help the podcast reach a wider audience and help more people.

About the Guest

Dr. Cheng Ruan is an internal medicine physician and founder of the Texas Center for Lifestyle Medicine, known for its pioneering work in trauma-informed care, AI in healthcare, and is the executive director of the Physician Transformation Institute. He trains clinicians nationwide on nervous-system-based medicine and how to use emerging technology safely and effectively in patient care. Connect with Dr. Ruan on LinkedIn, and follow him on Instagram.

For doctors: join the Physician Transformation Institute.

About Your Host

Steve Hoffart is an award-winning pharmacist, entrepreneur, speaker, and podcaster. As the visionary founder of Magnolia Pharmacy, Steve saw a need for a more personal pharmacy that could make a bigger impact. Today, Steve and his team of experts deliver on that promise, working with patients and their physicians to solve medication problems and offer personalized solutions to achieve better health and wellness. As host of The Trusted Pharmacist podcast and through his combined reach of over 250,000 on social media, Steve shares actionable advice on nutrition, supplements, and wellness strategies while advocating for meaningful change in healthcare.

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The Trusted PharmacistBy Steve Hoffart

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