In this episode, Steve is joined by Victoria Taylor, an Experience & Experiential Consultant. Victoria is passionate about creating stand-out guest experiences in the hospitality and luxury industries. She combines research, buying behavior data, marketing, creativity, and her storytelling expertise to cultivate a desire to experience and buy from hospitality and luxury brands. Victoria has worked with incredible brands such as Kempinski Hotels & Resorts, Lamborghini, Aston Martin, Warner Bros, and more. Throughout this conversation, Victoria talks about the multiple roles she has worked in the hospitality industry, the process behind some of the jaw-dropping experiences she has created, how to maintain excitement within the guest, and so much more.

This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory.  

The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more.  

To learn more check them out here!

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This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory.

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