This week we have the amazing Gorgias back on the show and we are joined by the Strategic Partner Manager, Neil Forrest, to discuss all things Customer Service! Nick and Neil dive into what customer service really is, four things we should be doing for brand owners, how to leverage social media to improve your customer service and much more!

Find out more about Gorgias here - https://gorgias.grsm.io/winning-with-shopify-2-months-free

Rising acquisition costs and the return to in-store shopping have eCommerce marketers double-clicking on their retention strategy. Now more than ever, brands need to focus on lifetime value. Yotpo is proud to announce Yotpo Subscriptions on Shopify, making retention easy and affordable for growing brands. Take 8 minutes, or less, to add a recurring revenue channel to your business. Download Yotpo Subscriptions from the Shopify App Store today  apps.shopify.com/yotpo-subscription

Need help marketing your Shopify store? Reach out to us for a FREE consultation - https://justaskparker.com/

Want to be involved in the podcast? You can get involved here - https://winningwithshopify.com/

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