Service Design Show

What makes a community of service designers work? #Circle


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Imagine that you'd get the opportunity to join an intimate dinner party.  A dinner where you're accompanied by some of the brightest people in our field. And where you'd get the chance to explore a thought-provoking topic.

Would you enjoy the evening?

That question was going through my mind when I was thinking about how the Circle community should feel. Now, almost two years after the first "dinner party" at the Circle, it's time to take score. So I sat down with two members of the Circle for a fun and open-hearted conversation.

In this episode, you'll hear:

  • How spontaneous conversations help you to become a better professional.
  • What the value is of exploring the unknown-unknown together.
  • Why Slack channels don't work, and how this community is different.
  • What the future has in store for the Circle.
  • I hope that this episode will inspire you to join, grow or maybe even start your own professional community. Because we all should eat more often together :)

    - Marc

    --- [ 1. GUIDE ] ---

    00:00 Welcome to the Show

    02:30 Who is Jeannie Fung
    03:00 Who is Veronica Vela
    05:30 The Circle in 3 words
    07:00 What didn't you expect
    09:45 How has it evolved
    12:30 Most surprising topic
    16:45 What do we agree on
    19:30 Value of the Circle
    23:00 What makes it different
    26:30 Debates and disagreements
    31:30 Small wins
    34:45 What would you have missed
    38:00 The Circle in 5 years

    --- [ 2. LINKS ] ---

    https://www.linkedin.com/in/jeannie-fung-60218682/

    https://www.linkedin.com/in/verovela/

    --- [ 3. CIRCLE ] ---

    Join our alliance of and for in-house service design professionals.

    https://servicedesignshow.com/circle

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