What Now? Chiro Podcast

What Now? Chiro Podcast

By Dr. Spencer Dupre and Dr. Zach ThompsonBusinessEntrepreneurshipHealth & Fitness
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What Now? Chiro Podcast episodes

  • 95. How to make 500k by never adjusting anyone w/ Bailey Sloan

    In this episode, Spencer and Zach interview Bailey Sloan, co-owner of a chiropractic practice, who shares his journey from pastoral work to the chiropractic field. They discuss the importance of understanding personal strengths, effective team dynamics, and the operational responsibilities that come with running a practice. Bailey emphasizes the significance of having a clear vision, the role of coaching in business growth, and the necessity of implementing efficient systems and SOPs. She also highlights the use of AI to enhance communication and training within the team, and addresses the challenges of developing a healthy money mindset in the context of providing chiropractic care.

    Chapters

    00:00 Introduction to Bailey Sloan
    02:55 Journey into Chiropractic Ownership
    06:12 Understanding Strengths and Team Dynamics
    09:04 Operational Responsibilities and Team Structure
    12:05 Scaling and Growth Strategies
    14:53 Systematizing Operations for Efficiency
    18:12 Leveraging AI for Team Training
    20:48 Mindset and Money Management
    25:03 Final Thoughts and Advice

    29 min
  • 94. Our Reflections on Q1 of 2025

    In this episode, Spencer and Zach discuss various themes including the importance of consistency in performance, the significance of quarterly reviews, and the metrics for patient retention in a chiropractic practice. They also delve into the strategies for building a strong company culture, the hiring and training of new associates, and the mission and vision that guide their practice. The conversation emphasizes the need for effective communication, relationship-building, and the importance of leadership in fostering a positive work environment.

    Chapters

    00:00 Introduction and Reflections on the Masters
    03:06 The Importance of Consistency in Performance
    05:57 Quarterly Reviews and Their Impact
    08:58 Understanding Patient Retention Metrics
    11:53 The Role of Progress Videos in Patient Engagement
    15:09 Plans for Q2 and Retention Strategies
    17:41 Retention Strategies and Client Engagement
    25:51 Building a Strong Company Culture
    32:44 Mission, Vision, and Leadership in Chiropractic Care

    39 min
  • 93. Scaling to 8+ Locations w/ Dr. Becky (Genesis PT)

    In this episode, Dr. Becky Allen, founder of Genesis PT, shares her journey into the world of pelvic floor therapy and the rapid growth of her practice. She discusses the evolution of pelvic floor therapy, the importance of collaboration in healthcare, and her innovative approaches to patient care. Dr. Becky emphasizes the significance of building a strong brand, training new therapists, and her vision for the future of Genesis PT, including the potential for expanding their methods beyond physical locations. The conversation highlights the challenges and successes of scaling a healthcare business while maintaining a focus on patient-centered care.

    Chapters

    00:00 Introduction to Dr. Becky Allen and Genesis PT
    02:53 Understanding Pelvic Floor Physical Therapy
    05:49 The Journey to Becoming a Pelvic Floor PT
    08:48 The Growth of Genesis PT and Wellness
    11:54 Innovative Approaches in Pelvic Floor Therapy
    15:03 Scaling the Business: Strategies for Success
    17:47 Building Confidence and Training New Therapists
    20:51 The Role of Visionaries and Integrators in Business
    25:45 Leadership Structure and Team Dynamics
    30:01 Consistency in Patient Experience Across Locations
    33:53 Vision for Growth and Expansion of Genesis
    38:02 Implementing EOS for Operational Efficiency
    43:02 Collaboration Across Healthcare Disciplines
    50:58 Final Thoughts and Key Takeaways

    51 min
  • 92. Hiring to Fit YOUR Culture

    In this episode, Spencer and Zach discuss the challenges and triumphs of running a chiropractic practice, focusing on the importance of flow states, leadership lessons, and building a supportive culture. They explore the significance of hiring for culture fit, the balance between personal and professional life, and the metrics that define success in their practices. The conversation emphasizes the journey of growth and the need for clear communication within teams.

    Chapters

    00:00 Introduction and Flow State Exploration
    14:55 Navigating Growth and Upper Limits
    29:48 Building a Sustainable Practice and Community Impact
    25:02 Building a Strong Company Culture
    29:43 Defining Brand vs. Culture
    32:42 Character Traits for Team Success
    36:26 The Importance of Leadership and Communication
    40:10 Balancing Work and Personal Life
    44:19 Hiring for Culture Fit

    42 min
  • 91. How to Build Your Personal Brand w/ Dr. Brooks Hill

    In this episode of the What Now podcast, Spencer Dupre and Zach talk with Dr. Brooks Hill about her journey in chiropractic, the importance of personal branding, and the evolution of her identity as a chiropractor. They discuss the significance of being proactive in seeking opportunities, the challenges faced by chiropractic students, and the importance of mentorship and community in the profession. Brooks shares her insights on how to navigate the transition from student to professional, emphasizing the need for clarity in one's goals and the value of exposure to different experiences. In this conversation, Brooks Hill shares her journey from internship to becoming a chiropractor at LifeSpring in Austin. She discusses the importance of aligning personal values with professional opportunities, the role of community in her transition, and the expectations set for her as a new associate. Brooks emphasizes the significance of training and collaboration within the LifeSpring culture, and she highlights her mission of promoting generational health through chiropractic care. The episode concludes with Brooks announcing her upcoming book on generational health and offering advice to her younger self.

    Chapters

    00:00 Introduction to the Podcast and Guest
    02:04 The Origin of Brooks Hill's Chiropractic Journey
    06:26 The Evolution of Personal Branding in Chiropractic
    12:51 Navigating Opportunities and Building a Personal Brand
    19:51 Ownership and Identity in Chiropractic Practice
    27:59 Transitioning from Clinic to Associateship
    31:50 Navigating Internship Opportunities
    34:15 Finding the Right Fit: LifeSpring and Personal Values
    39:02 Building Community in Austin
    43:17 Expectations as a New Associate
    49:07 Training and Integration into LifeSpring
    53:40 Generational Health: A Shared Mission

    56 min
  • 90.Which EHR is right for you?

    In this episode of the What Now Podcast, Spencer and Zach discuss their experiences with various Electronic Health Record (EHR) systems, focusing on the differences between cloud-based and server-based options. They share insights on the challenges of switching EHRs, the importance of user experience, and the features that matter most in a practice management system. The conversation emphasizes the need for thorough research and consideration of future growth when selecting an EHR system.

    Chapters

    00:00 Introduction and Personal Updates
    01:50 Exploring EHR Systems
    09:26 Transitioning Between EHRs
    18:38 Evaluating EHR Features and Preferences
    22:30 Mastering Jane: Insights from a High-Volume Practice
    29:31 Navigating EHR Features: The Good and the Bad
    35:17 Choosing the Right EHR: A Comparative Analysis
    43:19 Finding Your Fit: Tailoring Systems to Your Practice

    44 min
  • 89. Building True Light w/ Dr. Colton Wood

    Summary

    In this episode, Dr. Colton Wood shares his journey into chiropractic care, detailing the growth of True Light Chiropractic in Salina, Texas. He discusses the importance of community engagement, the dynamics of running a husband-wife practice, and the evolution of their brand. The conversation also covers strategies for marketing, patient experience, and how to effectively communicate with parents, especially in prenatal and pediatric care. Dr. Wood emphasizes the significance of education and building relationships with families to foster a supportive environment for health and wellness.

    Chapters

    00:00 Introduction to True Light Chiropractic
    02:57 Colton's Journey to Chiropractic
    05:42 Building a Family Practice
    08:37 The Dynamics of a Husband-Wife Practice
    11:30 Hiring and Team Dynamics
    14:17 Evolving Brand and Community Engagement
    17:02 Navigating Patient Consultations
    19:39 Addressing Parental Concerns
    22:43 The Importance of Communication in Care
    25:41 Getting Dads on Board
    34:12 Overcoming Hurdles in Family Care
    36:42 Flexible Payment Options for Care Plans
    38:29 Engaging Dads in the Care Process
    42:09 Understanding the Disconnect with Dads
    44:15 The Importance of Education in Birth and Care
    48:31 Dripping Knowledge: Balancing Information and Care
    52:46 Learning Resources for New Practitioners

    1 hr 2 min
  • 88. How we recommend care plans

    Summary

    In this episode of the What Now podcast, Spencer and Zach discuss their experiences and insights in chiropractic practice, focusing on patient care, the evolution of care recommendations, and the importance of adapting to patient needs. They explore the significance of patient flow, the balance of care plans, and the integration of wellness into chiropractic practices. The conversation also delves into pediatric care, the philosophy of referrals, and the necessity of acknowledging patient concerns to build rapport and trust.

    Chapters

    00:00 Introduction and Practice Updates
    02:38 Day Three and Day Four Process
    05:31 Care Recommendations and Patient Flow
    08:17 Adjusting Care Plans Based on Patient Needs
    11:14 Balancing Clinical Needs and Patient Affordability
    13:54 Understanding Patient Goals and Wellness Care
    16:40 Common Case Types and Care Plans
    19:40 Transitioning to Wellness Care
    23:59 Scheduling Success: Optimizing Patient Care Plans
    25:10 The Importance of Referrals in Prenatal and Pediatric Care
    26:29 The Role of Chiropractic Adjustments and Holistic Health
    28:38 Integrating Physical Therapy and Chiropractic Practices
    30:37 Understanding Pediatric Care: Chronic Illness and Treatment Plans
    34:01 Tailoring Care Plans: Intensity and Individual Needs
    36:04 Flexible Care for Expecting Mothers
    38:11 Transitioning Patients to Wellness Care Plans
    40:39 Making Recommendations: Balancing Care and Affordability

    46 min
  • 87.Being Uncomfortable is a sign of growth

    Summary

    In this episode of the What Now podcast, Spencer and Zach discuss their recent experiences, particularly focusing on a dance competition that pushed them out of their comfort zones. They explore the importance of embracing discomfort for personal growth, the challenges of fundraising, and the significance of authenticity in personal branding. The conversation also delves into navigating hard conversations, the importance of listening to patients, and the challenges of financial discussions in practice. They reflect on the role of parenting in health and the necessity of managing business challenges, including asking for referrals and handling negative feedback.

    Chapters

    00:00 Dancing with the Stars: A Personal Challenge
    02:50 The Evolution of Comfort Zones
    05:23 Lessons from Fundraising and Asking for Support
    08:11 Authenticity in Personal and Professional Life
    10:42 Navigating Difficult Conversations
    13:33 The Art of Listening and Being Present
    20:21 The Importance of Fair Pricing and Value
    21:27 Navigating Hard Conversations
    22:43 Building Stronger Relationships Through Tough Talks
    24:31 Understanding the Role of Nervous System in Health
    26:38 The Challenge of Parenting and Patient Care
    27:45 Handling Negative Feedback and Business Integrity
    29:58 The Value of Authenticity in Referrals
    33:54 Stepping Out of Comfort Zones
    35:13 Looking Ahead: Future Guests and Topics

    36 min
  • 86.Why you should be an Associate or not

    Summary

    In this episode of the What Now Podcast, Spencer and Zach discuss the journey of chiropractic professionals in choosing between opening their own practice or working as associates. They explore the importance of vision, community involvement, and the need for better branding and storytelling in the chiropractic field. The conversation delves into the realities of business ownership, the value of mentorship, and the misconceptions surrounding associateships. They emphasize the need for collaboration, leadership, and nurturing relationships within the profession to foster growth and success.

    Chapters

    00:00 Introduction and Office Expansion
    02:35 Choosing Between Associateship and Owning a Practice
    04:58 Personal Experiences in Practice Ownership
    07:45 The Importance of Brand Story in Chiropractic
    10:36 The Entrepreneurial Myth and Leadership
    13:22 The Reality of Being an Associate vs. Business Owner
    15:58 Collaboration and Support in Practice
    18:54 Finding the Right Associateship
    21:10 The Reality of Associateships
    28:00 Learning and Growth in Associateships
    34:45 Chiropractic Profession and Mentorship
    36:39 The Future of Associateships

    39 min

About What Now? Chiro Podcast

From the publisher's feed

This isn't your average business podcast. "What Now?" is a raw, candid exploration of building a practice from the ground up, unfiltered lessons, and the best guest appearances in the profession.

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