I'm excited... There's a brand new conference just around the corner – ​Advancing Service Design​ – and it's organized by none other than Rosenfeld Media, the publisher behind some of the most iconic books in our field.

Now you might be thinking... another conference? But trust me, this one is different. That's why I invited ​Lou Rosenfeld​ himself onto the Show to give us the inside scoop.

In this episode, you'll learn:

* Why Lou decided to launch a brand new conference.

* Who is Advancing Service Design for?

And what makes the conference different.

So if you're curious about what all the excitement is about, make sure to tune in to this conversation.

And as you can guess by the title there will be a part 2 where we'll dive deep into the full conference lineup and speakers.

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Want to attend Advancing Service Design? Well, you're in luck!

Answer the simple question over here https://www.servicedesignshow.com/asdc2024-survey to get a 10% discount on your ticket. But that's not all!

When you sign up using the provided code, you'll automatically enter a contest where you can win sweet prizes.

--- [ 1. GUIDE ] ---

00:00 Welcome to a Special Episode

01:30 Q&A with Lou

03:30 Long-Awaited Service Design Conference

06:00 Why Service Design Now?

08:45 Conference Program

12:00 Target Audience

14:00 Conference Success Secrets

19:00 Benefit in Time, Support, and Labor prep

20:00 Why Ben Reason and Patrick Quattlebaum

23:00 Speaker Insights

26:00 Speaker highlights

30:00 What to expect

33:00 What Lou looks forward to

36:30 How to get tickets

39:15 Topics to stay tuned to

--- [ 2. LINKS ] ---

--- [ 3. CIRCLE ] ---

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