In this episode, we continue our series with Dina Belon, President of Staypineapple, in a conversation hosted by our guest experience correspondent, Danica Smith. Dina shares why kiosks don’t belong in her hotels, what that reveals about the role of technology in the guest experience for her company, and how independent hoteliers can compete with big brands by choosing the right tech partners.

See our previous episodes with Dina:

• How Staypineapple Enables Every Employee to Surprise and Delight - Dina Belon, Staypineapple
• Our Vision: Hospitality Can Be More - Dina Belon, Staypineapple Hotels
• AI & Hotel Tech Bets For Our People-First Approach - Dina Belon, Staypineapple Hotels

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands