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If you are an Amazon agency owner or managing an Amazon brand, don't miss this informative video from Steven Pope, the founder of My Amazon Guy. Steven Pope provides valuable guidance on creating and implementing client surveys to improve client retention and customer service.

In this video, you will learn the importance of conducting client surveys, how to create effective surveys, and how to use the results to benefit your company. It is a must-watch for Amazon sellers who aim to establish a strong brand and keep loyal customers.

Likewise, discover the significance of client surveys for Amazon agencies striving to improve client retention rates. Gain direct insights into how Steven Pope utilizes a reliable client survey method to gather valuable feedback, enhance service quality, and foster strong client relationships.

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Timestamps:
00:00 - Introduction
00:09 - Importance of Surveys
00:31 - Revealing the Survey
01:10 - Forcing Survey Completion
01:22 - Micro Commitment Strategy
02:00 - Micro Conversions
03:00 - Agency Dynamics
04:12 - Survey Questions
05:00 - Brand Manager Matching
06:01 - Strategic Managers
07:02 - Team Feedback
08:00 - Sales Growth Expectations
09:00 - Communication Speed
10:00 - Stop, Start, Do More
11:00 - Client Expectations

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