Work For Humans

Juan Luis Betancourt, a seasoned business executive and human capital management expert, understood the vital role of meaningful connections from early in his career. Recognizing that a lack of authentic connections negatively impacts productivity and retention at organizations globally, Juan founded Humantelligence – a company that leverages analytics and AI to humanize and optimize work across sectors and countries.

Juan is a thought leader, speaker, and business executive in human capital management with 25+ years of experience. At Humantelligence, he has helped clients like Visa, Coca-Cola, and Honda to enhance productivity, boost motivation, and reduce turnover in the workplace.

In this episode, Dart and Juan discuss:
- Humanizing work through technology
- The significance of workplace connections
- Adapting leadership to diverse learning styles
- Humantelligence’s innovative services and their development
- Juan’s global experience in 8 countries
- What work culture is and its evolution alongside company growth
- Dispelling work culture myths
- And other topics…

Juan Betancourt is the CEO of Humantelligence, a company dedicated to leveraging analytics and AI to align organizational culture and strategy. At Humantelligence, Juan has helped clients like Visa, Coca-Cola, and Honda to enhance productivity, boost motivation, and reduce turnover in the workplace.

Prior to Humantelligence, Juan developed his experience in human capital advising as a partner at Korn/Ferry International and Heidrick & Struggles. With a global career spanning 25+ years and encompassing eight different countries, Juan has garnered senior-level experience at prominent organizations such as Siebel Systems (now Oracle), Puma, Reebok, Decathlon, and Proctor & Gamble. During his tenure at Puma, Juan notably played a key role in the company's successful rebranding, contributing to one of the most significant consumer brand turnarounds in the past two decades.

Juan received his M.B.A. from The Wharton School, his M.A. in International Management from the University of Pennsylvania, and his B.A. from Harvard University. He serves as a board member of the Miami Theatre Center and maintains affiliations with the Wharton and Harvard Alumni Associations in South Florida.

Resources mentioned:
www.humantelligence.com
Don Sull: https://mitsloan.mit.edu/faculty/directory/donald-sull

Connect with Juan:
LinkedIn: https://www.linkedin.com/in/juanluisbetancourt/
www.humantelligence.com

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

Rehka Magon excelled as a child because of the mindfulness tools, community service, and travel experiences she received from a young age. When she began to form her own family, she realized that conventional schooling and family settings were more likely to hinder a child's growth rather than contribute to it. Rejecting the status quo, she co-founded Boundless Life – an organization that provides turnkey packages for families to move abroad, grow, and learn together.

Rehka Magon is an ed-tech entrepreneur and avid world traveler. She is the founder of themindfulscholar.com and co-founder and Head of Education of Boundless Life.

In this episode, Dart and Rehka discuss:
- The digital nomad infrastructure that is competing with corporate jobs
- Boundless Life’s turnkey packages for families to move abroad
- The profile of a digitally nomadic family
- How to choose a location for effective relocation
- What it takes to be location-independent from companies
- Transformations experienced by families living abroad
- Whether or not you can feel at home across locations
- And other topics…

Rehka Magon is an ed-tech entrepreneur and avid world traveler. Rehka transitioned from corporate life as a former Senior Auditor at KPMG to become the award-winning founder of www.themindfulscholar.com. After thousands of hours of research into different educational pedagogy, Rehka bridged various frameworks into her own educational structure and action plan, co-founding Boundless Life, an organization that provides turnkey packages for families to move abroad and grow together.

Rehka holds her Bachelor of Accounting and Minor in Human Resources from McGill University, where she co-founded Toonies for Tsunami and raised over $26,000 in two weeks for Thailand relief efforts. She is also the current board member of strategic planning for Family Makeshop, an organization that defends a child’s right to a meaningful education.

Resources mentioned:
Boundless Life site: https://www.boundless.life/
Boundless Life Instagram: https://www.instagram.com/boundlesslife/
Boundless Life Facebook: https://www.facebook.com/myboundlesslife/

Connect with Rehka:
LinkedIn: https://www.linkedin.com/in/rekha-magon-28654395/ 

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

As a young child, Andy Chaleff had to become incredibly sensitive to the emotions of others in an attempt to evade the wrath of his disturbed and abusive father. He found solace in the presence of his mother, but when he was 18, she fell victim to a fatal accident at the hands of a drunk driver. He fled the United States, embarking on a decades-long journey that led him through the business world and eventually into a monk-like existence where he ultimately found his life's purpose – helping people who have experienced trauma to transform through the power of self-love.

Andy Chaleff is an award-winning author, advisor, and the Director of Amsterdam’s Welvaren training center. As a mentor to business leaders around the globe, Andy’s life work helps people connect with themselves and others through vulnerability and self-awareness.

In this episode, Dart and Andy discuss:
- How to build authentic connections at work
- Differentiating between respect and trust
- Breaking cycles of distrust in the workplace
- When expectations can be blindsiding 
- Techniques for turning a negative interaction into a constructive one
- Finding agency within a system
- The importance of intention
- And other topics…

Andy Chaleff is an award-winning author, private mentor, and advisor to business leaders around the globe. He also serves as Director of Amsterdam’s Welvaren training center. Some of his past clients include eMindful, InnerExplorer, SOLE, the Cleveland Municipality School District, and the Jacobs School of Music at Indiana University. Andy’s life’s work aims to help people connect with themselves and others through vulnerability and self-awareness. This objective is also reflected in his latest books, The Connections Playbook, The Wounded Healer, and The Last Letter.

Resources mentioned:
The Connections Playbook, by Andy Chaleff: https://www.amazon.com/Connection-Playbook-Meaningful-Harmonious-Relationships/dp/B0CGGDS6KT
The Wounded Healer, by Andy Chaleff: https://www.amazon.com/Wounded-Healer-Journey-Radical-Self-Love/dp/B08NWJ3KPX
The Last Letter, by Andy Chaleff: https://www.amazon.com/Last-Letter-Embracing-Create-Meaningful/dp/1633937054
Radical Candor, by Kim Scott: https://www.amazon.com/Radical-Candor-Revised-Kick-Ass-Humanity/dp/1250235375

Connect with Andy:
www.andychaleff.com 

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

Tackling workplace burnout requires more than surface-level perks like snack boxes or ping-pong tables. As Gen Z becomes a predominant workforce, the companies that invest in employee well-being will be the ones to attract, retain, and evolve with this upcoming generation. Author and international speaker Jennifer Moss recognizes that understanding the employee perspective is multifaceted. She is on a mission to dispel the myths surrounding burnout, happiness, and productivity at work to foster thriving workplaces for both companies and employees.

Jennifer Moss is an award-winning writer and international speaker on future-focused leadership development. Her past clients include Google, Deloitte, and KraftHeinz, among others. Her work has been featured on BBC, Business Insider, CNBC, Fortune, Forbes, CNN, TIME, and The Wall Street Journal.

In this episode, Dart and Jennifer discuss:
- The continuum from happiness to burnout
- Burnout as institutional stress
- The greatest misconceptions about burnout
- Why productivity without happiness is detrimental
- Future workforce shifts and their potential economic effects
- The disconnect between engagement and well-being at work
- Decoding the 6 root causes of burnout
- How the idea of happiness has changed throughout history
- Developing a muscle of gratitude to face crises
- And other topics…

Jennifer Moss is an award-winning writer and international speaker specializing in future-focused leadership development. Her past clients include Google, Deloitte, J.P. Morgan, Citi, Shopify, KraftHeinz, and Oracle, among many other Fortune 500 companies.

Jennifer’s latest book, The Burnout Epidemic, tackles employee burnout and was named one of the 10 Best New Management Books for 2022 by Thinkers50. Her work has been featured on BBC, Business Insider, CNBC, Vox, Fortune, and Forbes. Jennifer is also a regular contributor to Harvard Business Review, CNN, TIME, and The Wall Street Journal.

Resources mentioned:
The Burnout Epidemic, by Jennifer Moss: https://www.amazon.com/Burnout-Epidemic-Rise-Chronic-Stress/dp/B09G8GHXSV
Unlocking Happiness at Work, by Jennifer Moss: https://www.amazon.com/Unlocking-Happiness-Work-Data-driven-Performance/dp/0749478071

Connect with Jennifer:
www.jennifer-moss.com
LinkedIn: https://www.linkedin.com/in/jenleighmoss/ 

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

Within social justice, those most impacted by design often find themselves left out of the design process. After witnessing power struggles between the oppressed and their surroundings, design practitioner Lesley-Ann Noel identified the need for co-designing within a system to create the most productive and equitable outcome.

Lesley-Ann Noel is a university professor at North Carolina State University, author of Design Social Change, and a design practitioner specializing in equity, social justice, and marginalized groups in design research. She has a background in industrial design, an MBA from the University of the West Indies, and a PhD in Design from North Carolina State University.

In this episode, Dart and Lesley-Ann discuss:
- The importance of co-designing with those affected by a system
- 3 levels of awareness inherent to an effective design process
- Finding power in different aspects of one’s identity
- Why designers must recognize their positionality
- Using anger and intense emotions as design tools
- What materials create social change
- The duality of the oppressed and the oppressor
- The essential “recipes” to change the world
- And other topics…

Lesley-Ann Noel is a university professor at North Carolina State University, an author, and a design practitioner with a focus on equity, social justice, and the experiences of marginalized groups in design research. Her work focuses on the realms of social innovation, education, and public health, as showcased in her latest book, Design Social Change.

Before joining North Carolina State University, Lesley-Ann was the Associate Director of Design Thinking for Social Impact at Tulane University. She was also a lecturer at Stanford University and the University of the West Indies. Lesley-Ann holds a BA in Industrial Design from the Universidade Federal do Paraná, an MBA from the University of the West Indies, and a PhD in Design from North Carolina State University. She is co-chair of the Pluriversal Design Special Interest Group of the Design Research Society and a co-editor of “The Black Experience in Design.”

Resources mentioned:
Design Social Change, by Lesley-Ann Noel: https://www.amazon.com/Design-Social-Change-Challenge-Stanford/dp/1984858149

Connect with Lesley-Ann:
LinkedIn: https://www.linkedin.com/in/lesleyannnoel/
Instagram: https://www.instagram.com/lesleyannnoel/
https://dschool.stanford.edu/book-collections/design-social-change 

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

The number of remote workers more than tripled between 2019 and 2021. While remote work is not at its pandemic peak, it is here to stay. Liam Martin has been an expert on remote work for over two decades – long before it became a household term. He argues that all organizations – new and old – need to adopt remote and hybrid models to remain competitive in the marketplace. His mission is to make remote work accessible for everyone, one employee and company at a time.

Liam Martin is the co-founder of Time Doctor and Staff.com, co-organizer of Running Remote – the world’s largest conference on remote work, and the author of Running Remote and various publications on distributed work. His expertise has helped thousands of companies around the world adopt a remote working model.

In this episode, Dart and Liam discuss:
- The evolution of remote work and where it’s headed
- The Running Remote annual conference
- Starting a remote company vs. transitioning to remote work
- A manager’s role in a remote/hybrid model
- The importance of Employers of Records (EORs) for remote work
- How to build a culture of asynchronous work
- Effective process documentation
- The 4 epochs of remote work
- And other topics…

Liam Martin is a remote work expert with over twenty years of experience in the field. He has worked with thousands of companies, helping organizations worldwide to adopt a remote working model. Liam co-founded Time Doctor and Staff.com, one of the most popular productivity software platforms today. He is also the co-organizer of the world’s largest conference on distributed work – the annual Running Remote Conference.

Liam’s latest book, Running Remote, guides for organizations that want to unlock remote work to achieve more autonomy for business owners and employees. Liam’s work has also been published in Forbes, Wired, and The Wall Street Journal, among others. His mission is to empower workers to work wherever they want, whenever they want; Liam lives this out in his own life by traveling six months of the year with his family while working remotely.

Resources mentioned:
Running Remote, by Liam Martin and Rob Rawson: https://www.amazon.com/Running-Remote-Successful-Remote-Work-Pioneers/dp/1400232147
Deep Work, by Cal Newport: https://www.amazon.com/Deep-Work-Cal-Newport-audiobook/dp/B0189PVAWY/ref=sr_1_1?keywords=deep+work&s=books&sr=1-1

Connect with Liam:
www.RunningRemote.com
Running Remote YouTube: https://www.youtube.com/c/RunningRemote 

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

In the shadows of ancient Rome, a constant battle brewed between power and humanity. While slave management may sound like a thing of the past, more than 27 million people still toil under oppressive conditions today, and millions more are tied to jobs due to debts or other obligations. Although there is no comparison between slavery and a contemporary office, there is plenty to learn from history to help us forge a more just and equitable future. This episode examines the stark contrast between ancient slavery and the modern workplace, navigating the complexities of leadership, empathy, and progress.

Dr. Jerry Toner is the Director of Studies in Classics at the Churchill College at Cambridge and author of The Roman Guide to Slave Management. His literary works around Roman cultural history have been translated into 15 languages and garnered a global readership.

In this episode, Dart and Jerry discuss:
- How slaves were framed in ancient Rome
- Capitalist slavery in the U.S. versus domestic slavery in Rome
- The language around slavery
- The economic factors leading to large slave populations
- Good management practices
- Matching a person to the right type of work
- The perceived character of slaves
- The line between respect and admiration when it comes to cruel management
- And other topics…

Dr. Jerry Toner is the Director of Studies in Classics, a Fellow, and an Affiliated Lecturer at the Churchill College at Cambridge. His scholarly investigations and writing look at Roman cultural history with a focus on history “from below.” Jerry’s books have been translated into 15 languages; one of his best-sellers, The Roman Guide to Slave Management, has been called “an ingenious device" by The New Yorker.

After completing his Ph.D. in Classics at Cambridge, Jerry spent 10 years as a fund manager in London, where he managed $15 billion in global bond, currency, and asset allocation funds before returning to the ancient world. 

Resources mentioned:
The Roman Guide to Slave Management, by Jerry Toner: https://www.amazon.com/Roman-Guide-Slave-Management-Treatise-ebook/dp/B07MWBGSL9
Seeing Like a State, by James Scott: https://www.amazon.com/Seeing-like-State-Certain-Condition/dp/0300078153
“The Messy Link Between Slave Owners and Modern Management,” by Caitlin C. Rosenthal: https://hbr.org/2013/09/plantations-practiced-modern-management
Psychology and Industrial Efficiency, by Hugo Münsterberg: https://www.amazon.com/Psychology-Industrial-Efficiency-Hugo-M%C3%BCnsterberg/dp/160450899X 

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

In this replay episode from the podcast Space Construction, organizational architect and workspace strategist Alon Schwartz interviews Dart Lindsley to discuss the management philosophy behind Work for Humans. Join them as they discuss why employees are customers, the origin of Work for Humans, AI’s role in work design, and other topics.

Alon Schwartz is an organizational and strategic consultant in high-tech, commercial businesses, the public sector, and associations, among other sectors. As a professional workplace strategist with over a decade of experience, he uses advanced tools to analyze, diagnose, and innovate workspaces to improve productivity and collaboration.

In this episode, Dart and Alon discuss:
- The role of a business architect
- The data that showed Dart employees as customers
- Exchanging value versus money
- The origin of Work for Humans
- A 1-sided manager versus a 2-sided manager
- How to discover the work your employees want
- Scaling the right kind of work
- AI’s role in work design
- And other topics…

Alon Schwartz is an organizational and strategic consultant in high-tech, commercial businesses, the public sector, and associations, among other sectors. As a professional workplace strategist with over a decade of experience, he uses advanced tools to analyze, diagnose, and innovate workspaces to improve productivity and collaboration. Alon holds a Master’s degree in sociology from the University of Haifa and currently resides in Israel.

Resources mentioned:
Original interview episode: https://open.spotify.com/episode/638CS3epejTGa35fooFznR?si=FZ8mAiYGRF27g63rXF5HdQ&nd=1
The Experience Economy, by Joe Pine II: https://www.amazon.com/Experience-Economy-Updated-Joseph-Pine/dp/1422161978

Connect with Alon:
Alon’s show Space Construction: https://open.spotify.com/show/6WyNVJRQ19vx1Cn9SMtQML
LinkedIn: https://www.linkedin.com/in/alon-schwartz-vphr/ 

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

Whether it's disagreements with your partner or clashes within your team, one thing is clear – conflict is a part of life. Dr. Nate Regier understands that conflict is unavoidable, but he believes it can be turned into something positive. With his framework Compassionate Accountability, Dr. Regier has helped many groups use conflict as a catalyst for growth and positive change.

Dr. Nate Regier is an author and keynote speaker. He's the founder and CEO of Next Element, a global leadership consulting and training firm. He has helped clients like Healthcare Corporation of America (HCA), Blue Cross Blue Shield, and Roche for over a decade, increasing profitability through reduced turnover while significantly enhancing teamwork and work relationships.

In this episode, Dart and Nate discuss:
- How to de-dramatize an organization
- The definition of conflict and how to address it productively
- The three roles in every drama and how to pinpoint them at work
- The myths that these roles believe
- Universal principles we can use when designing work
- How to hold yourself accountable
- Having a compassion mindset
- The 3 narratives of struggle that can get management into trouble
- And other topics…

Dr. Nate Regier is an author, keynote speaker, and the founder and CEO of Next Element, a global leadership consulting and training firm that works to bring Compassionate Accountability to the workplace. As a former practicing psychologist and expert in social-emotional intelligence, Nate has helped clients like Healthcare Corporation of America (HCA), Ascension Health, Blue Cross Blue Shield, CarFax, and Roche save thousands in turnover and dramatically increase and improve teamwork and work relationships.

Nate received his Ph.D. in psychology from the University of Kansas. He is recognized as a Top 100 keynote speaker, a Process Communication Model® Certifying Master Trainer, and the author of four books on interpersonal communications. He has served as an adjunct professor for Conflict Resolution at Pepperdine University for over a decade and is also a founding member of the Changing Work Collective.

Resources mentioned:
Compassionate Accountability, by Nate Regier: https://www.amazon.com/Compassionate-Accountability-Leaders-Connection-Results/dp/1523004533
Conflict Without Casualties, by Nate Regier: https://www.amazon.com/Conflict-without-Casualties-Compassionate-Accountability/dp/1523082607

Connect with Nate:
www.Next-element.com

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.

The philosophy behind HR and our way of working predates most of the tools we use. While companies focus on sales and productivity, most neglect to measure one of the largest sources of value within the organization – the employee experience. Jessica Zwaan has made it her mission to teach executives and their companies how to transform the employee experience using product management principles, maximizing value for all stakeholders involved.

Jessica Zwaan is the author of Built for People, the current Chief Operating Officer of Whereby, and a former COO advisor for clients like Soundcloud, Talentful, and Bolt, among others.

In this episode, Dart and Jessica discuss:
- The 3 things every company sells
- Distinctions between people operations and human operations
- Viewing work as a product and determining its value
- Tracking the cost versus value of employees
- The 3 aspects employees want out of their work
- Value vs. volume when it comes to employees
-  2 maxims of product management applicable to HR
- And other topics…

Jessica Zwaan is an author, speaker, and early-stage start-up executive. She is the current Chief Operating Officer of Whereby and a former COO advisor for clients like Soundcloud, Talentful, and Bolt, among others. Her latest book, Built for People, helps teach organizations and leadership how to transform the employee experience using product management principles.

With a background in operations, people, and talent, Jessica’s work has spanned across three continents. Jessica holds a First-Class Honours law degree from the University of Law in London. She is an international panelist and speaker and also hosts the podcast “There's This Thing at Work.”

Resources mentioned:
Built for People, by Jessica Zwaan: https://www.amazon.com/Built-People-Experience-Management-Principles/dp/1398608025
The Book of the Courtier, by Baldesar Castiglione: https://www.amazon.com/Book-Courtier-Baldesar-Castiglione/dp/1519086954
The Experience Economy, by Joseph Pine: https://www.amazon.com/Experience-Economy-New-Preface-Authors/dp/1633697975
The Structure of Scientific Revolutions, by Thomas Kuhn: https://www.amazon.com/Structure-Scientific-Revolutions-50th-Anniversary/dp/0226458121
The Good Enough Job, by Simone Stolzoff: https://www.amazon.com/Good-Enough-Job-Reclaiming-Life/dp/059353896X

Connect with Jessica:
LinkedIn: https://www.linkedin.com/in/jessicamayzwaan/
www.jessicamayzwaan.com 

Work with Dart:
Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.