Fireside Chat with the Johnstons

Your Reputation Matters: Why Business Owners Need to Be Great Customers Too Part 1


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We expect our customers to be patient, understanding, and

professional. But are we holding ourselves to the same standard when
WE are the customer? Your reputation as a business owner isn’t just
built on how you run your company—it’s also shaped by how you interact
with other businesses.
In this episode, we explore:
The small-town effect—how word spreads about how you treat others
Why your public complaints, reviews, and disputes can come back to haunt you
The reality that customers will treat you the same way they see you
treating others
This episode will make you rethink your approach to customer
service—on both sides of the transaction.
 Listen now and take control of your business reputation!

...more
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Fireside Chat with the JohnstonsBy Next Generation Gym Owners

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