July 15, 2025

Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]

36 minutes

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

This episode features Alex and Bob Saladna, father and son founders of WickedFile, as they share how their software helps auto repair shops boost profitability by tracking parts, returns, and credits. WickedFile uncovers hidden losses from uncredited returns, missing parts, and even employee theft. A standout feature, Navigator, is an AI assistant that answers questions about shop data, offering insights into declined jobs, inventory, and customer trends. The system also streamlines audits and generates custom reports, freeing up shop owners to focus on growth. Whether you're looking to reduce losses or gain better control of your business, this episode offers practical, high-impact tools for shop success.

Alex and Bob Saladna, WickedFile

Show Notes

Watch Full Video Episode

Tracking Parts and Expenses with Data Mining: Discover Your Weaknesses: https://remarkableresults.biz/remarkable-results-radio-podcast/e970/

Introduction (00:00:00)

WickedFile’s Impact and Updates (00:02:25)

Parts Management Challenges in Shops (00:03:40)

Examples of Loss and Vendor Issues (00:04:46)

Supplier Accountability and Credit Assurance (00:05:27)

WickedFile’s Profitability Impact (00:06:13)

Tracking Every Dollar and Credit Recovery (00:07:54)

WickedFile’s Dashboard and Red Flags (00:09:45)

Clarifying Profit Metrics (00:10:44)

Catching Bad Actors and Expense Matching (00:11:02)

Audit Readiness and Transaction Transparency (00:12:17)

Introduction of Navigator AI Assistant (00:17:26)

Navigator in Action: Declined Jobs Analysis (00:17:47)

Using Navigator for Inventory Optimization (00:22:00)

Deeper Business Insights and Marketing (00:25:27)

Ease of Document Input and Adoption (00:26:01) A

Origin Story of WickedFile (00:27:09)

Custom Reports Feature (00:30:10) I

High-Risk Repair Orders Example (00:32:16)

Behavioral Impact and Operational Efficiency (00:33:58)

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

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By Carm Capriotto, AAP

4.9

6969 ratings