Today, I’m excited to share some holiday inspiration from my conversation with Emily Butler from Ah Louis Store. We really dug into how holidays and customer experience come together, and Emily had some amazing ideas on how they go all out during the holiday season to draw crowds into their store.

I truly believe that if you’re not creating a fantastic experience for your customers, you risk losing them. They won’t come back, they won’t share their positive experiences, and you’ll miss out on building those important long-term relationships and loyalty.

Now that we’re officially stepping into Q4 and the holiday season is just around the corner, I’m thrilled to share 10 ideas to spark some holiday anticipation!

These strategies will not only enhance the customer experience but also help you connect with your customers on a deeper level while having fun with your store’s activities and offers. Plus, they’ll help drive traffic during this busy time!

[03:36] 10 ideas to create holiday anticipation

[03:51] The 12 days of gifting

[05:01] Mystery gift box pre-orders

[06:52] Holiday VIP shopping nights

[09:06] Gift it Forward campaign

[09:39] Virtual holiday styling sessions

[10:58] Interactive holiday window displays

[13:27] Christmas advent calendars

[15:12] Festive flash mobs or surprise carolers

[16:42] Gift guide with a twist

[17:40] Your store's favorite Spotify playlist

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