Bob Bordone discusses the importance of building conflict resilience and how it can help you navigate the tough conversations. 

— YOU’LL LEARN — 

1) How conflict resilience brings people together  

2) The key to raising your conflict tolerance 

3) How to face any conflict head-on in three easy steps 

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— ABOUT BOB — 

Robert Bordone is a Senior Fellow at Harvard Law School, founder and former director of the Harvard Negotiation and Mediation Clinical Program, former Thaddeus R. Beal Clinical Professor of Law at Harvard Law School, and founder of The Cambridge Negotiation Institute. He is co-author of Designing Systems and Processes for Managing Disputes, and co-editor of The Handbook of Dispute Resolution. 

• Book: Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In 

• Book site: ConflictResilienceBook.com 

• Website: BobBordone.com 

— RESOURCES MENTIONED IN THE SHOW — 

• Book: The Age of Innocence by Edith Wharton 

• Book: The Count of Monte Cristo (Penguin Classics) by Alexandre Dumas

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