Perspective from Steve Richardson, author of Become a Better Leader in 30 Days*, on what to stop doing in leadership.

Guest: Steve Richardson

Author, Become A Better Leader in 30 Days*

“All leaders manage, but not all managers lead.” -Steve Richardson

Three things not to do when managing people

Avoid managing by suggestion

Managers do this when they don’t want to be accountable

What do people really want from leaders?

Direct

Decisive

Avoid managing by hoping

These managers maintain a positive attitude, but don’t really know how things are going

Employees learn that managers like this want to hear only good news

Avoid managing by redoing

Some managers take on the work of employees and will re-do it

This is trap for people who were the start performers in the previous role

We mentioned episode #117: The Seven Steps You Follow To Delegate Work

“Doing something well myself is different than doing something well through other people.” -Steve Richardson

Ask: How can I help you?

The response “fine” does not necessarily mean fine

Ask the next question to find out what’s really going on

Steve's triangle of managing people: Fair, Friendly, and Firm

One of these will typically take the lead in one situation

What does this person most need right now?

It takes tension to keep them in balance

Let intuition govern what takes the lead in any given situation

What should you stop doing?

Feedback

On this topic: http://coachingforleaders.com/146

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