Coaching for Leaders

146: Three Things to Stop Doing in Leadership, with Steve Richardson

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Steve Richardson: Become a Better Leader in 30 Days*

“All leaders manage, but not all managers lead.” -Steve Richardson

Three things not to do when managing people

  • Avoid managing by suggestion
    • Managers do this when they don’t want to be accountable
    • What do people really want from leaders?
      • Direct
      • Decisive
      • Avoid managing by hoping
        • These managers maintain a positive attitude, but don’t really know how things are going
        • Employees learn that managers like this want to hear only good news
        • Avoid managing by redoing
          • Some managers take on the work of employees and will re-do it
          • This is trap for people who were the start performers in the previous role
          • We mentioned episode #117: The Seven Steps You Follow To Delegate Work

            • “Doing something well myself is different than doing something well through other people.” -Steve Richardson

            Ask: How can I help you?

            • The response “fine” does not necessarily mean fine
            • Ask the next question to find out what’s really going on

              • Steve’s triangle of managing people: Fair, Friendly, and Firm

              • One of these will typically take the lead in one situation
              • What does this person most need right now?
              • It takes tension to keep them in balance
              • Let intuition govern what takes the lead in any given situation

                • What should you stop doing?

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