Coaching for Leaders

15: Get Specific with Goals

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This week I was listening to the HBR IdeaCast and a recent interview with Dr. Heidi Grant Halvorson about her book: 9 Things Successful People Do Differently*.

I’ve also been reading Get Rid of the Performance Review! by Samuel Colbert

Examples of actual ineffective goals:

  • “Communicate more effectively”
  • “Develop leadership skills”
  • “Communication skills to be improved (writing) and get your point across more clearing and concisely”
  • “Improve quality and completion of assigned duties”
  • “Begin working outside of their comfort zone towards new opportunities and/or subject areas”

    • SMART Framework

    S – Specific
    M – Measurable
    A – Attainable
    R – Relevent
    T – Time-phased

    Examples of more effective goals, utilizing the SMART framework:

    • Establish procedures with vendors to reduce year-over-year error rates by 20% before June 30th
    • Become a subject matter expert on departmental software use by achieving Microsoft Office Specialist Certification by the end of the year
    • Develop skill in departmental training activities by facilitating one training class in Q1 of 2012 and receive participant satisfaction scores that are 80% or higher
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      Coaching for LeadersBy Dave Stachowiak
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