There will be times at work when you wonder, "WTF are they doing?!?"

When you're a manger you might wonder this about someone on your team who reports to you, or your own manager and leadership team.

Instead of saying that out loud, however, try asking this question instead: "What are you trying to solve for?"

You want a better picture of how this person is thinking and seeing -- because that is what drives their choices and actions. Using this question will help you illuminate their intentions and the perspective behind their behaviors.

This episode breaks down why that question is so effective, especially when you're working with someone who might get defensive easily or who might be in a position of formal power over you.

Instead of feeling confused or frustrated, try using this question instead and see what happens.

Other episodes referenced:

After the episode:

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