Jill Morgenthaler: The Courage to Take Command

“I’m not going to change the culture, but I can adjust the behavior.” -Jill Morgenthaler

Sometimes bullies don’t know they’re bullies.

Ensure that we don’t become the bullies ourselves.

Aggressiveness vs. assertiveness.

When people starting to show disrespect, he would stop it immediately.

Hang back and watch when moving into a new situation.

Ask people how they want to be rewarded.

Never ask anyone something that you’re not willing to do.

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