I am often asked how salons should go about removing the front desk and what the potential challenges are that might come with it.

Without a doubt, the idea of a desk-less salon appeals to a lot of people and to varying degrees, they implement it. 

Salons that remove the front desk are creating a different client experience. Removing the front desk automates and streamlines the salon operations, and any problems that it might create are easily solved with technology. 

My guest on today's Podcast is the Operations Manager and Director of Marketing at Salon Rootz salon in Medina, Ohio, and she is a ‘desk-free evangelist!’

In this episode, we discuss:

• Reassessing salon operations in a post covid world 
• Removing the front desk and the challenges and opportunities that come with it 
• Virtual check-in for salons 
• Creating a contactless salon experience 
• Chairside checkout 
• Closing on Fridays 

And lots more…

For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/186

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