The role of a hairdresser isn’t just to do great hair; it’s also to serve our clients in a way that makes them feel seen, heard, and valued. And that’s not just because it’s a good thing to do; it’s also because it’s good for your business!

Across industries, there has been a steady decline in customer service over the years. As a salon owner in the current climate, you have the opportunity to make your business really stand out by prioritising impeccable service!

On today's podcast, I talk about the value of going the extra mile.

For full show notes, links and resources mentioned visit: https://growmysalonbusiness.com/podcast/217/

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