The Modern People Leader: Forward-Thinking HR

218 - Why AI makes learning “scaled to one”: Brandon Carson (Chief Learning Officer, Docebo)


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Brandon Carson, Chief Learning Officer at Docebo, joined us on The Modern People Leader.

We talked about the one thing holding companies back from adopting AI faster, why AI makes learning “scaled to one”, and why the future of work isn’t about replacing humans - it’s about amplifying them.

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(07:49) Brandon’s career journey: From Delta, Walmart, and Starbucks to Docebo

(14:30) Learning is the oxygen of the enterprise

(16:10) What the next 10 years of AI in the workplace will look like

(20:48) Why companies aren’t moving fast enough with AI adoption

(28:04) The biggest challenge: Outdated infrastructure & data debt

(30:42) AI’s impact: 40% of global working hours could be transformed

(33:57) The next wave of corporate learning – embedding AI into workflows

(38:37) Scaling learning from thousands to one personalized experience

(44:29) Who will win and lose in this AI transformation?

(50:03) Companies that prioritize humanity in work will thrive

(52:38) AI literacy vs. fluency – How HR can bridge the gap

(56:55) What AI tools Brandon is already using to clone himself

(01:00:01) Will our AI bots be podcasting for us in the future?

(01:04:20) Advice for new L&D professionals: Understand AI’s role in learning

(01:05:32) Who should we have on next? 

(01:07:49) One-word close: Onward, Set the Table, Catch Up

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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.

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