In this episode of "Leadership Without Losing Your Soul Podcast," David introduces you to 12 effective phrases to help you improve your communication skills and effectively navigate workplace conflict. He organizes these phrases into four critical areas: connection, clarity, curiosity, and commitment. You'll learn to express care and investment through phrases like, "I care about you, this team, this project." He also encourages you to seek understanding with questions such as, "What would a successful outcome do for you?" and "I'm curious how this looks from your perspective." To keep the dialogue productive, he suggests planning follow-ups with, "Let's schedule time to talk about this again and see how our solution is working." These phrases are tools for deescalating tension, fostering trust, and improving decision-making. They're also featured in David’s new book, "Powerful Phrases for Dealing with Workplace Conflict," which offers over 300 phrases to address various workplace challenges.

Leadership Without Using Your Soul podcast offers insightful discussions on leadership and management, focusing on essential communication skills, productivity, teamwork, delegation, and feedback to help leaders navigate various leadership styles, management styles, conflict resolution, time management, and active listening while addressing challenges like overwhelm, burnout, work-life balance, and problem-solving in both online and in-person teams, all aimed at cultivating human-centered leadership qualities that promote growth and success.

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