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286 TPS How to Apologize (and Be Forgiven)
After an internet firestorm, E! News host Giuliana Rancic apologized to actress Zendaya Coleman for her "patchouli...or weed" comment. Was her apology effective? The Public Speaker explains the essential elements of a sincere apology. Read the transcript: http://bit.ly/1zmO7T3
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By QuickAndDirtyTips.com
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After an internet firestorm, E! News host Giuliana Rancic apologized to actress Zendaya Coleman for her "patchouli...or weed" comment. Was her apology effective? The Public Speaker explains the essential elements of a sincere apology. Read the transcript: http://bit.ly/1zmO7T3
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