Coaching for Leaders

333: How to Solve Problems Faster, with Greg Hall

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Greg Hall: Fix Your System

Greg Hall has 20 years experience as a Lean Six Sigma Black Belt and Director of Data Analytics for a Fortune 500 company. He coaches business owners and executives to capture personal data analytics to achieve goals and reduce the stress that comes from sustained productivity.

Key Points
  • The more data we can bring to a problem, the better we’re able to see the solution. “A problem well defined is a problem half solved.”
  • Before jumping into a problem you need to invest time to gather information about it.
  • An easy way to start with personal data analytics is to just write down the time and the activity. And when you switch activities, update the record.
  • You can’t create a budget if you don’t know how much you’re spending. It’s the same thing with planning: how can you plan if you don’t where you’re spending your time.
  • First, assess how much work you have. Then, honestly ask yourself how much capacity for work you have.
  • The hard work of fixing a problem is defining it well.
  • You can’t plan out your interruptions, but you can plan for them: you don’t know when they’ll happen, but you do know how often they tend to happen and how long they typically take.
    • Resources Mentioned
    • How to Stop Worrying and Start Living* by Dale Carnegie
      • Related Episodes
      • The 5-Step Strategy for Solving Problems, with Michael “Coop” Cooper (episode 160)
      • How to Solve a Really Big Problem, with Teresa Chahine (episode 292)
      • How to Leverage People Analytics, with Jenny Dearborn (episode 323)
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