This Episode is Sponsored By:

CARESTACK | Cloud-Based Dental SoftwareClick the link below and get 1 MONTH FOR FREE + 10% OFF your Annual Subscription + 50% OFF Your Set-up Fee!Check out CARESTACK now: https://lp.carestack.org/thedentalmarketer‍‍Guest: Kari CunninghamPractice Name: Panther Pediatric DentistryCheck out Kari's Media:‍Email: [email protected] PageInstagram: @panther_pediatricdentistryKari on Episode 355!‍Host: Michael Arias‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer SocietyMy Key Takeaways:

Frame "areas of weakness" in team members as "areas of opportunity" instead!Be sure to have a written policy noting explicitly what happens when an improvement isn't made by a team member.Always stick up for your team! Do not let patients be disrespectful to them in your practice.Create a Performance Improvement Plan, or PIP, for team members who need a boost in some areas.Always follow through with your policy statements. Otherwise your team might not take them seriously.Not letting go of a problematic team member puts strain on your high performing members. Cater to your strong team members and build a culture they would love to stay in!‍

Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes]‍