Coaching for Leaders

443: How to Handle Hostility, with Bonni Stachowiak


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Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
Listener Questions
Robert asked how he could support other leaders in his organization to do better, while also supporting his own career.
Harrison was wondering how he could handle a situation with a difficult client.
Gregory wanted to know how to support team members when they are on-site with a customer and not available to connect.
Chris asked what he could do to get more feedback on what should happen with training and development activities.
Resources Mentioned
How to Stop Worry and Start Living* by Dale Carnegie
The 7 Habits of Highly Effective People* by Stephen Covey
Related Episodes
How to Listen When Someone Is Venting, with Mark Goulston (episode 91)
Performance Measurement That Gets Results, with Stacey Barr (episode 419)
Tie Leadership Development to Business Results, with Mark Allen (episode 435)
Keep Your Ideas From Being Stolen (Dave’s Journal)
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Coaching for LeadersBy Dave Stachowiak

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