Coaching for Leaders

465: How to Lead a Remote Team, with Susan Gerke

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Susan Gerke: GO Team

Susan Gerke has been the president of Gerke Consulting & Development. She has worked with global teams and has certified facilitators around the world to deliver management, leadership, and team offerings. Susan is co-creator of GO Team, a training suite for organizations to power team performance.

Key Points
  • Out of sight sometimes means out of mind. Perception of communication will be less than you think.
  • Interactions over the phone/video feel more formal than they do in person, at least at the start.
  • You don’t find out about things virtually as quickly as you do face to face.
  • Figure out how to make space for different kinds of styles and personalities. A virtual environment tends to amplify these differences.
  • Remember to have expectation setting conversations with family members.
  • Some people will call you every day and some people won’t ever reach out proactively. That’s normal — find a pattern that works for each relationship.
    • Resources Mentioned
    • GO Team
    • Survey results: community input on leading/working virtually
      • Related Episodes
      • The Four Unique Types of Teams, with Susan Gerke (episode 138)
      • How to Create Team Guidelines, with Susan Gerke (episode 192)
      • How to Balance Care and Accountability When Leading Virtually, with Jonathan Raymond (episode 464)
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        Coaching for LeadersBy Dave Stachowiak
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