Coaching for Leaders

687: Getting Better at Internal Communication, with Roy Schwartz


Listen Later

Roy Schwartz: Smart Brevity
Roy Schwartz is co-founder and CEO at Axios HQ, the world’s first AI-powered internal communications management platform. He’s also the co-founder of Axios, the award-winning news organization known for its Smart Brevity writing style. He's the co-author, along with Jim VandeHei and Mike Allen of Smart Brevity: The Power of Saying More With Less*.
Most organizations spend way more time and strategy on external communications than internal ones. In this conversation, Roy and I discuss how your internal strategy can reduce email, save time, and create space for innovation and insight.
Key Points
An effective, internal publication via email reduces the amount of total messaging people receive.
Position one, big item in every publication. There should be a hierarchy of what’s important, since not everyone will read everything.
Keep each topic to 200 words and under 1,000 words for the entire publication.
For each topic, start with a strong, first sentence — and then provide context for why it matters.
Find a word other than “newsletter” to name a regular, internal publication.
Bring personality and smiles into internal publications. People will engage and look forward to reading.
Done well, internal publications help inform, recognize, provide accountability, and allow leaders to focus on the human aspects of communication.
Resources Mentioned
Smart Brevity: The Power of Saying More With Less* by Jim VandeHei, Mike Allen, and Roy Schwartz
Axios HQ: AI-powered newsletter software
Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes
The Way to Make Sense to Others, with Tom Henschel (episode 518)
Getting Better at Reading the Room, with Kirstin Ferguson (episode 651)
Get People Reading What You’re Sending, with Todd Rogers (episode 666)
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
...more
View all episodesView all episodes
Download on the App Store

Coaching for LeadersBy Dave Stachowiak

  • 4.8
  • 4.8
  • 4.8
  • 4.8
  • 4.8

4.8

1,384 ratings


More shows like Coaching for Leaders

View all
The Look & Sound of Leadership by Essential Communications - Tom Henschel

The Look & Sound of Leadership

1,162 Listeners

Teaching in Higher Ed by Bonni Stachowiak

Teaching in Higher Ed

366 Listeners

HBR IdeaCast by Harvard Business Review

HBR IdeaCast

1,826 Listeners

Negotiate Anything by Kwame Christian Esq., M.A.

Negotiate Anything

707 Listeners

How to Be Awesome at Your Job by How to be Awesome at Your Job

How to Be Awesome at Your Job

1,037 Listeners

Worklife with Adam Grant by TED

Worklife with Adam Grant

9,203 Listeners

Speak Up: Develop Your Executive Presence & Leadership Communication Style by Laura Camacho

Speak Up: Develop Your Executive Presence & Leadership Communication Style

86 Listeners

Maxwell Leadership Executive Podcast by John Maxwell

Maxwell Leadership Executive Podcast

384 Listeners

The Modern Manager by Mamie Kanfer Stewart

The Modern Manager

184 Listeners

Inside the Strategy Room by McKinsey & Company

Inside the Strategy Room

168 Listeners

No Bullsh!t Leadership by Martin G Moore

No Bullsh!t Leadership

126 Listeners

Dave's Journal by Dave Stachowiak

Dave's Journal

16 Listeners

The Anxious Achiever by Morra Aarons-Mele

The Anxious Achiever

575 Listeners

A Bit of Optimism by Simon Sinek

A Bit of Optimism

2,157 Listeners

Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

Coaching Real Leaders

665 Listeners

HBR On Strategy by Harvard Business Review

HBR On Strategy

77 Listeners

HBR On Leadership by Harvard Business Review

HBR On Leadership

158 Listeners