Coaching for Leaders

690: How to Shift Behavior for Better Results, with Mitch Warner

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Mitch Warner: Leadership and Self-Deception

Mitch Warner is a managing partner of the Arbinger Institute. The Institute has authored three best-selling books and helps leaders transform their organizations by enabling the fundamental shift in mindset that leads to exceptional results. Now in its fourth edition, Leadership and Self-Deception: The Secret to Transforming Relationships & Unleashing Results*, is today one of the top fifty best-selling leadership books of all time.

Shifting behavior in a sustainable way requires us to change our mindset. In this conversation, Mitch and I explore how self-deception gets in our way and how we can take the first step by seeing others as people.

Key Points
  • In many cases, we are the carriers of the very problems we are complaining about. We often resist this reality.
  • We often assume we aren’t the cause of problems because of our good intentions.
  • Mindset drives our behaviors and the effectiveness and influence of those behaviors.
  • Seeing someone as less than a person causes us to see the world in a way that justifies our judgement.
  • Too often, conflicts manifest as people provoking another’s behavior in order to justify themselves.
  • Our own justification is an indicator that we may be wrong to begin with.
  • Viewing others as either better or worse than ourselves creates justification that prevents awareness and change.
  • Get outside of yourself by meeting to learn about them. If the relationship has been strained, consider meeting to give.
    • Resources Mentioned
    • Leadership and Self-Deception: The Secret to Transforming Relationships & Unleashing Results* by The Arbinger Institute
    • The Arbinger Institute
      • Interview Notes

      Download my interview notes in PDF format (free membership required).

      Related Episodes
      • How to Compare Yourself to Others, with Mollie West Duffy (episode 582)
      • Help Your Team Embrace Growth Mindset, with Eduardo Briceño (episode 644)
      • The Way to Handle Oblivious Leadership, with Robert Sutton (episode 667)
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