Coaching for Leaders

732: How to Find What’s Missing, with Jeff Wetzler


Listen Later

Jeff Wetzler: Ask

Jeff Wetzler is co-Founder of Transcend, a nationally recognized innovation organization, and an expert in learning and human potential. His experience spans 25+ years in business and education, as a management consultant to top corporations, a learning facilitator for leaders, and as Chief Learning Officer at Teach For America. He’s the author of Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life*.

We place our organizations at risk when we miss stuff. Often, the things we miss aren’t what we don’t know. Instead, they are the assumptions we don’t even question. In this conversation, Jeff and I explore the practices that work to find what’s missing.

Key Points

Hidden feedback cues:

  • Repeated questions or suggestions about seemingly small details.
  • Increased involvement in tactical decisions.
  • Unexpected decreases in engagement.
  • Benefits of curiosity:

    1. When We’re Curious About People, They Like Us More
    2. Curiosity begets curiosity.
    3. Curiosity creates empathy.
    4. Curiosity makes us more resilient.
    5. Curiosity sparks:

      • What might I be missing?
      • How else might someone interpret the situation?
      • How might I be impacting them?
      • What can I learn from this person?
      • Resources Mentioned
        • Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life* by Jeff Wetzler
        • Ask Approach
        • How to Recognize “Hidden Feedback” (Harvard Business Review) by Jeff Wetzler
        • The Curiosity Coach In Your Pocket (Psychology Today) by Jeff Wetzler
        • Related Episodes
          • How to Inspire More Curiosity, with Shannon Minifie (episode 520)
          • How to Help Others Be Seen and Heard, with Scott Shigeoka (episode 654)
          • Make it Easier to Discuss Hard Things, with Jeff Wetzler (episode 679)
          • Discover More

            Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

            ...more
            View all episodesView all episodes
            Download on the App Store

            Coaching for LeadersBy Dave Stachowiak

            • 4.8
            • 4.8
            • 4.8
            • 4.8
            • 4.8

            4.8

            1,369 ratings


            More shows like Coaching for Leaders

            View all
            HBR IdeaCast by Harvard Business Review

            HBR IdeaCast

            1,844 Listeners

            The Look & Sound of Leadership by Essential Communications - Tom Henschel

            The Look & Sound of Leadership

            1,162 Listeners

            Teaching in Higher Ed by Bonni Stachowiak

            Teaching in Higher Ed

            368 Listeners

            The Learning Leader Show With Ryan Hawk by Ryan Hawk

            The Learning Leader Show With Ryan Hawk

            1,296 Listeners

            Negotiate Anything by Kwame Christian Esq., M.A.

            Negotiate Anything

            665 Listeners

            How to Be Awesome at Your Job by How to be Awesome at Your Job

            How to Be Awesome at Your Job

            1,041 Listeners

            Women at Work by Harvard Business Review

            Women at Work

            1,401 Listeners

            Worklife with Adam Grant by TED

            Worklife with Adam Grant

            9,245 Listeners

            Speak Up: Develop Your Executive Presence & Leadership Communication Style by Laura Camacho

            Speak Up: Develop Your Executive Presence & Leadership Communication Style

            75 Listeners

            Maxwell Leadership Executive Podcast by John Maxwell

            Maxwell Leadership Executive Podcast

            365 Listeners

            The Modern Manager by Mamie Kanfer Stewart

            The Modern Manager

            190 Listeners

            No Bullsh!t Leadership by Martin G Moore

            No Bullsh!t Leadership

            120 Listeners

            Dave's Journal by Dave Stachowiak

            Dave's Journal

            16 Listeners

            A Bit of Optimism by Simon Sinek

            A Bit of Optimism

            2,170 Listeners

            Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

            Coaching Real Leaders

            641 Listeners

            HBR On Strategy by Harvard Business Review

            HBR On Strategy

            81 Listeners

            HBR On Leadership by Harvard Business Review

            HBR On Leadership

            153 Listeners