ACQ2 by Acquired

"You can call it paranoia, or you can call it innovation. The language doesn’t matter if the feeling is the same. This is all an experiment I’m running eight years in: How do I update my mindset to want to approach things by activating the pleasure center more than the pain center?  I’m more likely to move away from pain and towards pleasure. So why don’t I make innovation a game and bring play to, literally playfulness, into it? I see too many founders burn out because they have lost playfulness in their culture." – Tracy Lawrence, @chewishgirl

Tracy Lawrence, founder and CEO of Chewse (@chewse) takes us on the journey of how and why she founded Chewse. Tracy, Ben, and David discuss most of the traditional topics (early days, product-market fit, mission alignment), but spend most of the time talking about non-traditional topics like mental health, vulnerability, and love for company and self. If you’re a founder, this episode will perk both your IQ and your EQ. For everyone else, your faith in the future of tech might get restored. Enjoy!

Sponsors:

• Sierra: https://bit.ly/acquiredsierra

Be sure to follow the Acquired Podcast:

Acquired.fm

@AcquiredFM

We're joined by Stanford professor and senior advisor to Airbnb, Uber, Stitch Fix, and Wave Capital, Ramesh Johari, who is one of the world's leading experts in marketplaces. Ramesh has been advising David and his partners at Wave since day one, and we're super excited to bring his incredible experience and insights to all of our ACQ2 listeners. In this conversation we dive deep into nearly every aspect of starting, building and then operating a marketplace at scale. Whether you are a marketplace entrepreneur, employee, investor, or just curious about how some of the most powerful businesses of our time work, this is not one to miss!

Sponsors:

• Sierra: https://bit.ly/acquiredsierra

Ben and David discuss the newest development in the venture ecosystem, startup studios, through the lens of Pioneer Square Labs (which Ben cofounded in 2015). David manages to trick Ben into sitting on the other side of the table and being interviewed about how PSL works, how he and his partners started it, and what lies ahead! For more information, check out http://psl.com.

Sponsors:

• Sierra: https://bit.ly/acquiredsierra

Ben and David couldn’t agree on a topic for this LP episode with the clock winding down to our recording going live... so we decided to “do it live” and commentate on our Twitter feeds haha (and discuss your survey feedback). We hope you enjoy this fun slice of randomness, and we’ll be back with more actionable interviews and company-building topics very soon!

Sponsors:

• Sierra: https://bit.ly/acquiredsierra

We dive into one of the most critical components of company building, recruiting product leaders (and executives in general), with Andrew Abramson of Riviera Partners -- one of the most elite search firms in Silicon Valley. We cover first how companies and founders should think about recruiting senior leaders, from knowing when you're ready to work with search firms. Then we dive into the other side, how product managers should think about managing and progressing in their own careers toward senior leadership roles. Thanks to Andrew for joining us and we hope everyone can take away something applicable for their own companies and careers!

Great Founders think about the product; Exceptional Founders think about who should lead the company vs who should lead the product. They sound similar but they are very, very different.  – Andrew Abramson, @AndrewA91

Sponsors:

• Sierra: https://bit.ly/acquiredsierra

Be sure to follow the Acquired Podcast:

Acquired.fm

@AcquiredFM

“If you look at the firms that were traditionally the early-stage ventures firms, the Series-A firms, and you look at their fund sizes and their firm sizes and compositions, it’s changed significantly in the last ten years. Your typical early-stage venture fund was a $250M Series A fund. Now your typical early stage fund is anywhere from $500M to 1B.”

In this episode, Ben and David dive into the evolution of Seed Funds and how early-stage investing has changed in the last two decades both for investors and founders alike. Understanding the past changes in the ecosystem helps founders and investors establish themselves for the future. If you are an early-stage founder, this episode will contextualize the information you need to prepare your company for investment.

Sponsors:

• Sierra: https://bit.ly/acquiredsierra

Be sure to follow the Acquired Podcast:

Acquired.fm

@AcquiredFM

Links from the Show:

Wing’s analysis of the current state of the early-stage venture ecosystem: Seed is the new A, A is the new B

Secrets of Sand Hill Road

Gartner Hype Cycle

Value of VC Investment (1995-2018)

US VC Investment Surpasses Dot-Com Era

Could I see myself or my wife working for/with this CEO? Would I quit my job and go work for this person? That’s the crux of it. If you’re a CEO out raising money, that is the lens with which you should view every interaction with a VC. You should come across in such a personally compelling way that they’re drawn to you. That’s the bar they are holding you to.

The right amount of diligence is a great topic to think about, whether a company is ready for investment or not. This episode was made for founders getting ready for investment, or founders who want to start asking the right questions about their work. Ben and David discuss in depth what you can reasonably expect from VCs conducting diligence, and how to set yourself up for long-term value creation. Most importantly, Ben and David discuss the questions you should be prepared to answer and the questions you should be prepared to have asked about you.

Sponsors:

• Sierra: https://bit.ly/acquiredsierra

Be sure to follow the Acquired Podcast:

Acquired.fm

@AcquiredFM

“There’s often a desire to keep adding features because ‘Oh wouldn’t it be cool if we could do this or that?’ The reality is if a customer is only spending five minutes with your product, they’re only going to interact with a very tiny subset of your feature set. And so, you’re better off usually improving something that 80% of [customers] interact with that is really core than things around the edges that are more functionality.” - Phil Kimmey

We are very excited to be joined by Phil Kimmey, one of the co-founders of Rover (and a frequent member of various 30 under 30 lists), who designed Rover in its infant stages at a Startup Weekend! In this episode, we dive into Rover’s initial design, how the business model was proved, and wrap up with a lengthy discussion on Value-Add Features vs Data-Driven Features. Phil also provides his opinion on what makes new tech and development teams successful and explains why PayPal still sends Rover’s monthly summary statements to his parent’s house.

Sponsors:

• Sierra: https://bit.ly/acquiredsierra

Be sure to follow the Acquired Podcast:

Follow Acquired: @AcquiredFM, acquired.fm

Links from the Show:

Conjoined Triangles of Success

“Uber, pre-IPO, had raised more money than Lyft’s current market cap. And now, because they raised 9B in an IPO, they’re close to total money ever raised to being 2x of Lyft’s current market cap. It’s an outlier in every way.”

Ben & David reflect on what they’ve learned from the APLUSS IPOs so far, what’s ahead for Uber and Lyft, and tackle some longstanding listener questions.

Sponsors:

• Sierra: https://bit.ly/acquiredsierra

Be sure to follow the Acquired Podcast:

Acquired.fm

@AcquiredFM

Links from the Show:

Narrative Violations – Bedrock Capital

[on Uber’s Early Organizational Structure] “Uber always thought about it as a twin-turbine plane: maybe for a short period of time, you could operate on one engine. But if you want to operate at full efficiency, you need both engines working in tandem and working effectively together.” Brian Tolkin, (@briantolkin)

We’re super excited to be joined by Brian Tolkin, one of Uber’s first ~100 employees who built their “Product Ops” organization and then went on to lead Product Management for UberPOOL and all shared rides on the platform. We dive into the nitty gritty of how Uber built their “twin turbine” engine of decentralized real-world Ops and centralized Tech Product, and how the organization evolved as it scaled. We also cover Brian’s new role at OpenDoor and the tight ops + product coupling they’re building now in real estate.

Sponsors:

• Sierra: https://bit.ly/acquiredsierra

Be sure to follow the Acquired Podcast:

Acquired.fm

@AcquiredFM

Links from the Show:

Stanford Venture Capital Club

Ben Evans: The End of the Beginning (video)

Lyft IPO (Acquired)

Pre-Meeting Narrative Example

OpenDoor.com