Have you ever felt like you’re doing everything right in your clinic, yet you still don’t have the practice you envisioned?

What if the missing ingredient isn’t more marketing, but a clearer bridge between where you are and where you want to be? In this episode, I’m joined by Dr. Michelle Wendling, chiropractor and business coach for wellness practitioners. 

Michelle shares her refreshing approach to building a practice that actually fits you and not someone else’s version of success. We dive into how to stay curious instead of fearful, how to communicate your value so patients understand their progress, and how to support them through stressful seasons. Michelle also breaks down simple systems that help acupuncturists create practices that feel lighter, more aligned, and genuinely sustainable.

What you'll learn:

• How to reframe success so your practice matches your personality and values
• Simple ways to communicate patient progress that strengthen trust and retention
• How acupuncturists and other wellness professionals can guide patients through stressful seasons with care

Find it quickly:

• 3:41 - Meet Dr. Michelle Wendling
• 7:34 - Finding your business recipe
• 10:25 - Stay in the curious and reframe your stories
• 21:08 - When you want to make more money
• 25:14 - The four step patient conversation for growth mindset
• 34:06 -Booking clients for the holiday season
• 42:41 - Michelle’s definition of success

Mentioned in this episode:

• Email: [email protected]
• Website: bethebestchiropractor.com
• Facebook: https://www.facebook.com/michelle.wendling.96

💙 This episode is sponsored by Jane, a clinic management software that's here to make practice life a little easier.

Ready to get started? Use the code ACUSCHOOL1MO for 1 free month at jane.app.

Support the show

Curious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.

Ever feel like SEO is a foreign language? You're not alone and you're not stuck. In this episode, Maria-Katerina Yohanneson joins us to highlight the power of link building that makes search engine visibility feel human and doable, especially for acupuncturists.

We talk about what link building actually is, how it boosts your Google ranking, and how you can approach it in a way that feels aligned with your values and voice. Plus, we dig deep into authentic branding, visibility for introverts, and how to let your quirks and passions make your marketing better, not harder.

What you'll learn:

• Link building is all about relationships, not techy jargon.
• You don’t need to change who you are to stand out online.
• Introverts can shine in marketing by creating structure, boundaries, and asking for help.

Find it quickly:

• 00:33 - Meet Maria-Katerina
• 01:08 - Understanding Link Building and SEO
• 03:53 - The Power of Authentic Branding
• 07:24 - Building Connections Through Personal Touch
• 10:47 - Overcoming Marketing Challenges
• 19:15 - Humanizing Your Marketing Approach
• 23:44 - Starting with Kindness and Incremental Steps
• 24:09 - Asking for Help and Delegating Tasks
• 25:35 - Overcoming Overwhelm with Social Media
• 28:33 - Effective Link Building Strategies
• 31:47 - Building Authentic Relationships for Backlinks
• 33:44 - Local Link Building Tactics
• 38:29 - Defining Success

Mentioned in this episode:

• Get Found on Google Bundle

This episode is sponsored by the Get Found on Google Bundle: two live, step-by-step workshops designed for acupuncturists and wellness pros who want to show up higher in local searches and attract the right patients consistently. Join us on November 12 and 19th, plus snag the replays! Learn more >>

Support the show

Curious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.

Building a strong patient relationship begins long before they arrive at your acupuncture practice.

In this episode, I’m joined by Dr. Josh Satterlee, chiropractor and founder of TrustDrivenCare. Josh shares the deeply personal story that inspired him to launch TrustDrivenCare, plus his mission to make sure that every patient feels comfortable and heard. We dive into how to create deep trust with your patients even before their first appointment. 

What you'll learn:

• The importance of marketing in establishing trust with your patients
• Small, thoughtful systems that make a huge impact on patient experience
• How acupuncturists and other wellness professionals can use communication to build more loyal patients 

Find it quickly:

• 2:53 - Meet Josh Satterlee 
• 3:46 - The story behind TrustDrivenCare
• 11:25 - How marketing creates trust with your patients 
• 15:15 -  Taking steps to establish connection 
• 19:28 - Effective communication strategies
• 24:11 - Communicating across channels with TrustDrivenCare
• 32:04 - Integrating with Jane and other EMRs 
• 35:20 - Improving reactivation numbers
• 41:05 - Josh’s definition of success 

Mentioned in this episode:

• Follow Josh Satterlee on Instagram: instagram.com/drsatterlee
• Josh Satterlee Website: trustdrivencare.com

This episode is brought to you by Jane, a clinic management software that's here to make practice life a little easier. Ready to get started? Use the code ACUSCHOOL1MO for 1 free month at jane.app.

Join in on the free webinar “Understanding AI in Health and Wellness” to learn how AI can benefit your practice. Register Now >>

Support the show

Curious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.

Mastering the Instagram algorithm is nearly impossible, but the platform is still useful for marketing your acupuncture practice. In this episode, I’m joined by Instagram expert Molly Cahill, who specializes in helping acupuncturists and chiropractors use Instagram in a way that feels natural, strategic, and actually brings in patients.

We’re diving into realistic Instagram strategies and what works best on the platform today. 

What you'll learn:

• Realistic strategies to help grow your local audience without burning out 
• Why unpolished, natural posts are performing better than curated graphics
• How to capitalize on Instagram as a search engine

Find it quickly:

• 3:24 - Meet Molly Cahill
• 9:45 - Returning To Instagram’s Casual Roots
• 14:35 - Creating Video Content Might Be Easier Than You Think
• 20:52 - How Instagram Functions As A Search Engine
• 25:50 - Using Hashtags On Instagram Today 

Mentioned in this episode:

• Holistic Marketing Hub: $200 off with discount code “AMS”: tck0d5a3nkz.krtra.com/t/SJo0V7c9yBoQ
• Molly’s Free Instagram Engagement Checklist: tck0d5a3nkz.krtra.com/t/cUp9tgFxj0Yf
• Molly’s previous episode on the podcast: michellegrasek.com/social-media-for-acupuncturists
• Follow Molly Cahill on Instagram: instagram.com/mollyacahill
• Molly Cahill Website: mollycahill.com
• Holistic Marketing Simplified Podcast: mollycahill.com/podcast

This episode is brought to you by Jane, a clinic management software that's here to make practice life a little easier. Ready to get started? Use the code ACUSCHOOL1MO for 1 free month at jane.app.

Support the show

Curious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.

What if documenting every patient visit could take 80% less time, but still stay accurate, professional, and truly helpful? That’s what we’re unpacking in this episode.

I sit down with my friend Jenn Collins (acupuncturist & founder of AcuHub) to talk all about Jane’s new AI Scribe, the built‑in tool that’s changing how acupuncturists are doing chart notes. 

We walk through a mock patient visit in real time, share what the AI scribe picks up (and what it doesn’t), and compare what you think will happen versus the reality.

What you'll learn:

• How Jane’s AI Scribe works: what it captures, what it filters out, and how customizable it is.
• The compliance piece: HIPAA, confidentiality, plus how patient consent is handled.
• Real‑life impact: how much time you can save, how to integrate it into your workflow, and what to expect in practice.

Find it quickly:

• 00:35 - Exploring AI Scribe Technology
• 01:33 - Benefits of Using Jane App
• 03:48 - AcuHub and Its Services
• 05:26 - Jane App's Unique Features
• 15:54 - Adopting AI Scribe in Practice
• 18:58 - Mockup and Demonstration of AI Scribe
• 20:39 - Introduction to AI Templates
• 20:46 - Customizing Your AI Template
• 21:54 - Using AI for Patient Notes
• 23:27 - Live Demonstration: Patient Interaction
• 26:47 - Reviewing AI Generated Notes
• 33:21 - Patient Comfort and Consent
• 35:49 - Future of AI in Healthcare

Mentioned in this episode:

• Sign up for Jane – Use code ACUHUB1MO or ACUSCHOOL1MO for 1 Free Month 
• Learn more about Jane’s AI Scribe
• For Jane users: Jenn’s chart template that she references in this episode is called “Acuhub AI Scribe SOAP Note.” It’s in the Jane template library in the acupuncture section.

Connect with Jenn:

• acu-hub.com
• Email: [email protected]

This episode is brought to you by Jane, a clinic management software that's here to make practice life a little easier. Ready to get started? Use the code ACUSCHOOL1MO for 1 free month at jane.app.

Support the show

Curious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.

A deep dive into the art of patient retention for acupuncturists with my business mentor, Ildi Arlette. 

If you’re spending most of your energy chasing new patients, you might be missing the easiest way to grow your practice. 

In this episode, I sit down with Ildi Arlette, founder of Results Continuum, who has spent over 24 years helping clinics across North America master the art of patient retention. We explore why 80% of your business focus should be on keeping current patients, the referral strategies that actually work today, and how to re-engage patients who’ve been absent for months or even years.

What you'll learn:

• Why your top 1–3 services drive 80–95% of your revenue—and how to double down on them.
• Referral programs that work in today’s economy (hint: $50+ incentives beat the old $25 norm).
• Exactly how to run a warm, non-awkward “We Want You Back” email to re-activate lapsed patients.

Find it quickly:

• 00:34 - Deep Dive into Strategies for Patient Retention for Acupuncturists
• 02:52 - Meet Ildi
• 04:47 - The Importance of Retaining Existing Acupuncture Patients
• 11:12 - Effective Referral Programs
• 17:47 - Creating a Welcoming Clinic Environment
• 23:22 - Reactivating Previous Acupunctur ePatients
• 24:53 - Redefining Patient Retention
• 25:49 - Understanding Patient Feedback
• 27:27 - Learning from Patient Experiences
• 29:54 - Addressing Social Reasons for Patient Absence
• 32:05 - Effective Communication Strategies
• 34:55 - Personalized Marketing Approaches

Mentioned in this episode:

• Jane - Use code ACUSCHOOL1MO for 1 Free Month 
• Snack Size Marketing Club
• Ildi's previous episode on the show: 103

Connect with Ildi:

• resultscontinuum.com
• instagram.com/ildi_arlette
• Text Ildi: 403-312-7510

This episode is brought to you by Jane, a clinic management software that's here to make practice life a little easier. Ready to get started? Use the code ACUSCHOOL1MO for 1 free month at jane.app.

Support the show

Curious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.

Your website can do more than just look pretty—it can bring patients directly into your acupuncture clinic. In my latest episode, I spoke with website designer and SEO expert Samantha Mabe of Lemon and the Sea about the real deal behind getting your website found and booked.

What you'll learn:

• How to use local SEO to appear in searches like “acupuncture near me” without keyword stuffing.
• Why writing blog posts is still the most powerful way to show up online and what to write about.
• Website design tweaks that instantly improve user experience and search visibility (including the one mistake Google hates).

Mentioned in this episode:

• Tiny PNG
• Jane - Use code ACUSCHOOL1MO for 1 Free Month 
• Snack Size Marketing Club

Connect with Samantha:

• lemonandthesea.com
• lemonandthesea.com/review

This episode is brought to you by Jane, a clinic management software that's here to make practice life a little easier. Ready to get started? Use the code ACUSCHOOL1MO for 1 free month at jane.app.

Support the show

Curious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.

Did you know that your repeat patients make up the majority of the revenue inyour acupuncture practice? If you’re spending most of your energy chasing new patients, you might be missing the easiest way to grow your practice. 

In this episode, I sit down with Ildi Arlette, founder of Results Continuum, who has spent over 24 years helping clinics across North America master the art of patient retention. We explore why 80% of your business focus should be on keeping current patients, the referral strategies that actually work today, and how to re-engage patients who’ve been absent for months or even years.

We also dive into simple, cost-effective ways to make your patients feel valued so they keep choosing you, even when life gets busy and competition is fierce.

What you'll learn:

• Why focusing on your existing acupuncture patients is more profitable than chasing new ones.
• How to create irresistible offers and events without exhausting yourself.
• The retention strategies that secure long-term loyalty (and revenue).

Find it quickly:

• 00:34 - Acupuncture Patient Retention Strategies
• 05:44 - Clinic Transformations Program Overview
• 12:51 - Holiday Events and Promotions
• 27:01 - Understanding the Power of Event Energy
• 27:51 - Managing Extra Income from Gift Cards
• 29:10 - Acupuncture Patient Retention Strategies
• 30:29 - The Importance of Patient Appreciation Offers
• 31:31 - The Role of Discounts and Offers
• 34:34 - Navigating Patient Cancellations and Retention
• 40:43 - Effective Use of Social Media in Marketing
• 44:38 - Strategic Event Planning for Clinics

Mentioned in this episode:

• Jane - Use code ACUSCHOOL1MO for 1 Free Month 
• Snack Size Marketing Club

Connect with Ildi:

• resultscontinuum.com
• instagram.com/ildi_arlette
• Text Ildi: 403-312-7510

This episode is brought to you by Jane, a clinic management software that's here to make practice life a little easier. Ready to get started? Use the code ACUSCHOOL1MO for 1 free month at jane.app.

Support the show

Curious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.

Is your acupuncture practice nourishing you or draining you? In this conversation, Dr. Michelle Hamilton shares how she built a $500K hybrid clinic, ditched the sliding scale, and created a business model that supports both access and sustainability.

She breaks down the emotional and financial transformation behind her pricing structure, introduces the concept of the “Healer Martyr Matrix,” and offers real-world strategies for creating a practice that aligns with your values and pays the bills.

You don't have to build your practice based on what others say you should do—it's time to create a business that supports you.

What You'll Learn

• Why she moved away from the sliding scale model and what she replaced it with.
• Innovative pricing strategies that allow for accessibility and provider sustainability.
• Why your practice should feel good to run and how to course-correct if it doesn’t.

Mentioned in this Episode

• TOMA Skincare Microneedling Class
• Episode 84: Scaling a Hybrid Community Acupuncture Practice to $500k with Michelle Hamilton
• Episode 61: Community Acupuncture School with Michelle Hamilton

Connect with Dr. Michelle Hamilton

• Michelle Hamilton's Website
• Follow Michelle on Instagram @dr_michellehamilton
• Follow Michelle on Facebook

Find It Quickly

• 02:54 - Meet Dr. Michelle Hamilton
• 05:09 - The Journey of Practice Evolution
• 07:46 - The Healer Martyr Matrix: Uncovering Subconscious Beliefs
• 12:03 - Changing the Sliding Scale: A Shift to Flat Rates
• 16:23 - Balancing Accessibility and Sustainability in Acupuncture Practice
• 19:29 - Shifting Mindset: Service vs. Work
• 19:55 - Importance of Self-Care and Meal Prep
• 21:24 - Setting an Example for Patients
• 22:42 - Community Acupuncture Pricing
• 25:34 - Scaling Back and Focusing on Personal Projects
• 27:04 - Raising Rates and Scholarship Fund
• 32:37 - Invitation to Help and Definition of Success

This episode is brought to you by TOMA Skincare, created by fellow acupuncturists Tori and Marla. TOMA Skincare is offering my listeners a free online microneedling course, normally $39, designed to help you confidently add microneedling to your practice. Use code MICHELLEFREE to grab the class for free.

Enroll Now and Save $39 >>

Support the show

Curious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.

AI is changing SEO for local businesses like acupuncture clinics. Are you ready?

Darcy Sullivan, founder of Propel Your Company, joins us for a super actionable conversation about what local SEO looks like today for wellness businesses, especially acupuncture clinics. 

We cover updates to your Google Business profile, how AI is reshaping search behavior, and how to structure your acupuncture website to thrive for SEO.

If you’ve been wondering how to get your clinic to show up in local search and how to avoid outdated or shady SEO tactics, this episode is for you.

What you'll learn:

• What Google is really looking for in your Google Business profile
• How AI-driven search is changing how acupuncture patients find you online
• Practical updates you can make now to your acupuncture clinic website and online listings

Find it quickly:

• 03:05 - Google Business Profile Optimization Tips
• 14:18 - SEO and AI: Navigating the Changes
• 18:19 - Exploring Google AI Mode
• 21:14 - Optimizing Your Acupuncture Website for AI Search
• 23:42 - SEO Best Practices for Acupuncturists
• 28:22 - Handling Multiple Location Pages

Mentioned in this episode:

• Jane - Use code ACUSCHOOL1MO for 1 Free Month 
• Darcy's Free Webinar - How AI is Changing SEO for Local Wellness Businesses and How to Adapt
• Darcy's previous episode - Episode 75

Connect with Darcy:

• propelyourcompany.com
• instagram.com/PropelYourCompany

This episode is brought to you by Jane, a clinic management software that's here to make practice life a little easier. Ready to get started? Use the code ACUSCHOOL1MO for 1 free month at jane.app.

Support the show

Curious about Acupuncture Marketing School, the online course for marketing beginners? Join me inside! Click here to learn more.