This episode breaks down how AI is being used inside real physical therapy clinics—not as hype, but as a tool to improve operations.

The biggest mistake clinics make is treating AI like a feature instead of building it into workflows. When

Sal Aprea from Flagler Health shows you that done right, AI helps reduce no-shows, improves patient engagement, and creates new revenue opportunities without adding staff.

Key Insights:

• AI fails when it feels like “extra work”
• Clinics must focus on workflow, not tools
• Trust drives adoption: staff → patients → operations
• RTM is underused because no one owns it operationally
• Done right, AI improves the patient journey between visits

Guest shares how clinics can:

• Increase patient follow-through
• Improve operational efficiency
• Add revenue streams through RTM
• Build trust with both staff and patients