This week on the podcast Jim and Tyson joined friend of the show and one of the MaxLawCon 2021 speakers Kelsey Bratcher!

Kelsey is an automation expert for small law firms. He is a Zapier Certified Expert, Pipedrive Partner and the host of the Get Automated Podcast. He has been helping small businesses leverage the power of automation for 13 years and has saved over 15,000,000 minutes for him and his clients businesses.

4:20 automation sales for sales and fulfillment

10:15 being aware of what’s available to you 

10:44 Duct Tape Marketing

16:10 CRM vs case management

20:23 software jumping

23:41 benefits of hiring vs diy

27:57 automation pain points

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Jim’s Hack: Everytime Jim has sped up his sales process he has made more money. It’s about eliminating friction.

Kelsey’s Hack: Kelsey recommends a M1 MacBook

Tyson’s Tip: Constantly assess the systems you use to see if they’re doing what you need them to do for you, and if they’re not then look into other systems.

Watch the recording here.

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