Automotive Field Theory

By Matt FanslowBusiness Technology Leisure Automotive Management

Automotive Field Theory episodes

August 31, 2022 Dutch Silverstein - Straight Talk to Technicians - Part 2 [E046]
Dutch Silverstein - Straight Talk to Technicians - Part 2
The show is sponsored by NAPA Auto Care napaautocare.com
NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: member.napaautocare.com
Email Matt: [email protected]Diagnosing the Aftermarket A - Z YouTube Channel HERE
1 hr 15 min
August 25, 2022Numbers Don’t Lie, They Also Don’t Tell the Truth [THA 290] - Remarkable Results Radio Podcast
The gang’s all here; we have the entire Aftermarket Radio Network together for an important episode inspired by the movie Moneyball. We all have experience with people who are not our top performers, but are we better to have them on the team than not? You know them; they are consistent, reliable, steady, and contributors. Are they worth replacing? Will they become the best or top performers, or do they help strengthen our overall performance? A great discussion among your peers.
Watch the Episode on YouTube
Hunt Demarest, CPA, Paar Mellis and Associates, Business by the Numbers Podcast
Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast
Kim and Brian Walker, Shop Marketing Pros, Auto Repair Marketing Podcast
Chris Cotton, AutoFix Auto Shop Coaching, Chris Cotton Weekly Blitz Podcast
Key Talking Points
What REALLY contributes to production?

Simpson Paradox

Simon Sinec points out that Navy Seal teams value Trustworthiness far, far more than Performance. VIDEO HERE

Tech productivity is one of the most important aspects of business, but how can these numbers skew what that employee is really doing (helping others, sharing duties outside of production, etc.)

Are there some numbers or metrics that actually can look too good, which could cause an issue for growth or retention

Numbers don’t lie, but sometimes can be misleading. Do your numbers match up with what you are trying to do with the business?

You have to have your head up and eyes wide open to make sure you can identify the "doers" in your group.

Do you have a scorecard for success for your technicians?

Pay plans; incentive greatness

Who are your ‘support people' to contribute and make the whole picture better

Culture is contagious

Training when hiring-

Weaknesses- be honest with eachother

Fine balance- profitability aspect, you can’t have a shop full of unicorns

Removing obstacles

Connect with the Podcast
Aftermarket Radio Network
Subscribe on YouTube
Visit us on the Web
Follow on Facebook
Become an Insider
Buy me a coffee
Important Books
Check out today's partners:
Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com
1 hr 1 min
August 24, 2022URABUS or SUBARU - Forward or Backward with Pedro de La Torre [E045]
URABUS or SUBARU - Forward or Backward with Pedro de La Torre
Notes:
Mobile Diagnostics
EEPROM
Subaru Cam Learned Values
Pedro's Upcoming Webinar with a Solution
Classes and Networking

The show is sponsored by NAPA Auto Care napaautocare.com
NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: member.napaautocare.com
Email Matt: [email protected]Diagnosing the Aftermarket A - Z YouTube Channel HERE
55 min
August 17, 2022 Control What You Can Control with Haakan Light [E044]
Control What You Can Control with Haakan Light Recorded at the 2022 NAPA ExpoThe show is sponsored by NAPA Auto Care napaautocare.com
NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: member.napaautocare.com
Email Matt: [email protected]Diagnosing the Aftermarket A - Z YouTube Channel HERE
43 min
August 12, 2022Hypocrisy: Check Yourself, Before You Wreck Yourself – Matt Fanslow [RR 770] - Remarkable Results Radio Podcast
It seems like the hot topic of late is customer service. Businesses are short-staffed… and everyone is asking for customers to be patient. But what happens when something goes wrong? How does that business handle that situation? How does the customer react? I'm joined by another network show host, Matt Fanslow. We discuss the hypocrisy that exists when a business owner is now the customer.
Matt Fanslow, lead diagnostician and shop manager, Riverside Automotive, Red Wing, MN. Matt’s previous episodes HERE
Matt Fanslow Podcast: Diagnosing the Aftermarket A to Z
Key Talking Points
As a business owner, can you put the shoe on the other foot when you are the customer?

The efficiency of motion- moving with purpose

Matt's daughter as a waitress- looking at every table as an opportunity to make money on tips

Be transparent and observant

Coming soon: Godfather Episode!

Connect with the Podcast:
Aftermarket Radio Network
Subscribe on YouTube
Visit us on the Web
Follow on Facebook
Become an Insider
Buy me a coffee
Important Books
Check out today's partners:

Set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM/WEBINAR.
More Time. More Profit. Transform your shop at getshopware.com/carm
33 min
August 10, 2022Technican Pay, Tools and Taxes with Hunt Demarest [E043]
Technician Pay, Tools, and Taxes with Hunt Demarest
Technicians want to know how their personal taxes and tools purchased for work are managed on your tax return.
Flat Rate vs. Salary + Incentives
Tax consequences

Listen To Business By the Numbers Podcast with Hunt Demarest HERE.
Hunt's Company Paar Melis and Associates – Accountants Specializing in Automotive Repair
Visit us Online : www.paarmelis.com
The show is sponsored by NAPA Auto Care napaautocare.com
NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: member.napaautocare.com
Email Matt: [email protected]Diagnosing the Aftermarket A - Z YouTube Channel HERE
53 min
August 03, 2022 Matt With Lester Kovacs from Dorman at NAPA Expo [E042]
With Lester Kovacs from Dorman at NAPA Expo 2022
Lester Kovacs is Director of Ideation at Dorman. He has spent 18 years at Dorman.
The show is sponsored by NAPA Auto Care napaautocare.com
NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: member.napaautocare.com
Email Matt: [email protected]Diagnosing the Aftermarket A - Z YouTube Channel HERE
38 min
August 02, 2022Ron Capps: Two Time World Champion NHRA Driver Turned Team Owner [RR 767] - Remarkable Results Radio Podcast
Watch the Video: HERE
We are at the 2022 Napa Expo with reigning two-time world champion Ron Capps, who has just recently started his own Motorsports company. Find out what it’s like being both the driver and team owner. Listen to Ron explain the initial rush when his race car goes from 0-100mph in 7/10 of a second. He says It’s all about his team and the processes and procedures.
Established in 2021, Ron Capps Motorsports is a single-car NHRA Funny Car team owned and operated by reigning and two-time world champion Ron Capps. Headquartered in Brownsburg, Ind., the team will make its on-track debut in 2022 and will compete on the 22-race NHRA Camping World Drag Racing Series circuit thanks to the support of NAPA AUTO PARTS. Capps, who serves as both the owner and driver of his namesake operation, is the second-winningest Funny Car pilot in NHRA history, with 67 wins in the category and 68 overall (1 Top Fuel). The 2022 NHRA season marks Capps’ 28th year competing in the sport’s professional ranks.
Category: NHRA Funny Car

Sponsor/car: NAPA AUTO PARTS

Crew chief: Dean ‘Guido’ Antonelli, John Medlen

Career best points finish: 1st (2016, 2021)

Career event titles: 68 (Funny Car: 67; Top Fuel: 1)

Career final rounds: 131 (Funny Car: 129; Top Fuel: 2)

Career No. 1 qualifying positions: 29

Career best elapsed time: 3.837 secs, (Reading, 2019)

Career best speed: 339.28 mph (Reading, 2019)

On the Internet: twitter.com/RonCapps28, facebook.com/RonCappsFC, Instagram.com/RonCapps28, NAPAonline.com, NHRA
Key Talking Points
What people forget- NAPA isn’t a chain or a franchise; it is owned by people in your neighborhood.

His dad was a dealer technician- he was his dad's mechanical assistant

Told team owner last September he wasn’t coming back- Announced the launch of his own team, Ron Capps Motorsports, in December 2021. The team, with Capps serving as owner-driver, made its NHRA debut in 2022

2022 marks Capps’ 28th season competing professionally in the NHRA (first event: Phoenix, 1995)

One of 17 drivers in NHRA history to have claimed a win in both the Top Fuel and Funny Car categories

“I was in my mom’s belly at my first race,” he says, adding his mom, Betty, met his dad, John, at a drag race.

“I’ll never forget when I was at the Denver airport going up an escalator, and a woman at least 80 was coming down,” he recalls. “As she came closer, she started singing the ‘NAPA Know How’ song and was shaking her head as we do in the commercials

“You can’t win the Kentucky Derby on a mule.”

Intrigued by hearing the stories of NAPA Auto Care people and fans while attending events and networking

Hired his world championship team to join him- the manager is critical and the trust to let the team members do what they need to do with processes and procedures. There is a team goal to be successful.

Advice for son- get a basic business degree

Behind the scenes before a race- sponsor event (like indoor go carting, top golf, dinners etc)

8 crew members take apart an engine and put it back together in 33 minutes. 11,000 horsepower

300 mph+ in a quarter mile

0 to 100mph in 7/10 of a second in 60 ft

His wife is involved in the business- invoices, insurance, etc

“Crash course to be an owner…but you can do it.”

Connect with the Podcast:
Aftermarket Radio Network
Subscribe on YouTube
Visit us on the Web
Follow on Facebook
Become an Insider
Buy me a coffee
Important Books
Check out today's partner:
Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com
48 min
July 27, 2022Why Aren't We Mimicking Other Skilled Trades for Apprentices [E041]
Why Aren't We Mimicking Other Skilled Trades for Apprentices?
Talking Points:
Attrition of apprentices
No taking newbies under wings
Other skilled trades have a historical culture
They succeed, WE succeed.

The show is sponsored by NAPA Auto Care napaautocare.com
NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: member.napaautocare.com
Email Matt: [email protected]Diagnosing the Aftermarket A - Z YouTube Channel HERE
21 min
July 20, 2022Keyed Up About the Keys to Key with Andrew Sexton [E040]
Keyed Up About the Keys to Key with Andrew Sexton, DLC Key Programming. We are talking about :
Key Cutting
Immobilizer diagnostics
EEPROM

The show is sponsored by NAPA Auto Care napaautocare.com
NAPA Benefits Center: napabenefitscenter.com
NAPA Member Site: member.napaautocare.com
Email Matt: [email protected]Diagnosing the Aftermarket A - Z YouTube Channel HERE
1 hr 11 min

About Automotive Field Theory

From the publisher's feed

Automotive Field Theory explores the forces that shape automotive repair, including the ones measured with a meter or oscilloscope and the ones that cannot be found on a wiring diagram.