Baking it Down with Sugar Cookie Marketing 🍪

Baking it Down with Sugar Cookie Marketing 🍪

By Heather and Corrie MiracleBusinessEntrepreneurshipArtsMarketingFood
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Baking it Down with Sugar Cookie Marketing 🍪 episodes

  • 221. Baking it Down - Money Talks with the Miracles

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    💵 Money Talks With the (older) Miracles.


    In this week's Baking it Down Podcast - Episode 221 - Money Talk with the Miracles, Corrie's still outta commission, so we've got another Miracle sister as a stunt double - meet Ashley with YNAB.com. 

    Ash is the older (and wiser) sister and also an employee of an app that helps folks manage their money. Now, this is not a sales pitch; that said, I do use the app (and pay full price - what happened to sibling hookups?!), and we're giving away 3 months of it in the Sugar Cookie Marketing group. 

    But we are talkin' about the "YNAB Way" - an approach they take to help business owners and individuals look at the way their money works differently than we're typically told to. The goal of this unique approach is to remove the "ick" of budgeting and replace it with a spending strategy. Basically, they put you and your money on the same side of the war against debt and dollar dread.

    Here's the "YNAB Way" approach as it applies to bakers:

    • 💵 1. What does this money need to do before I’m paid again?
    • 💵 2. What larger or less frequent spending do I need to prepare for?
    • 💵 3. What can I set aside for next month’s spending?
    • 💵 4. What goals, large or small, do I want to prioritize?
    • 💵 5. What changes do I need to make, if any?

    The key is giving every dollar a job. That means each month, every dollar you intake gets assigned a role, aka a job. In your "money that came in" line, there will ideally be 0 dollars because all those dollars were moved from the "ready to be given a job" and then were allocated to some line item in your budget. 

    That's where the 5 steps come in. 

    The first "job" your dollars need to tackle is the things that, if not paid, you won't have a business next month. Think website hosting fees, licensure fees, and booth fees. Got those dollars assigned? Cool - we're still in business.

    Step 2 - The next are those not frequent but very necessary expenses (YNAB calls them sinking funds). These are things like yearly renewals, oven repairs or replacements, insurance policies, heck, maybe your Cookie College yearly renewal you got at a MAJOR discount during the Mid-Summer Membership Sale next week (you smart spender, you) - all things you gotta have, but aren't monthly bills. 

    Step 3 gets your money working ahead. Instead of just funding your bills for this month, imagine a world where next month is already accounted for, too. *Sighs in relief* As wise older sister Ash said, "We're trying to level out the financial roller coasters." 

    Step 4 is my personal favorite. Once the bills are all budgeted for, we can start prioritizing our dream spending. Ash says you can learn a lot about a baker through their budget, especially when it comes to goals and wants. Think buying that Eddie, or going to CookieCon 2026, or spending with (budgeted) reckless abandon at The Vendy Blendy. 

    And we end with Step 5 - the overview and the adjustment. We see what we had to spend, we see what we will spend, and we now see what we want to spend - where can we optimize? Where can we dream bigger? Where can we spend less?  Like Ash says, "It's a constant conversation with yourself about how you want your money to work for you." 

    👂 Snag this podcast on any major podcast player (Spotify, Apple Music, Audible, Amazon Music, or watch it on YouTube) by searching for Baking it Down Podcast - Episode 221 - Money Talk with the Miracles.

    1 hr 34 min
  • 220. Baking it Down - Ope, It's Amy!

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    👋 Ope, It's Amy! The mod team meets the mod team.


    In this week's Baking it Down Podcast - Episode 220 - Ope, It's Amy!, we continue on our "regular scheduled programming" departure to introduce our first ever podcast guest - 🎂 Amy Russell of CookiesTakeTheCake (https://www.instagram.com/cookiestakethecake)! 

    💥 Now here's the funny part: Amy has been a part of the Sugar Cookie Marketing moderation team for like almost 5 years, and yet we've never met her before. Attempted to? Yes, many times. But she's 16 hours away in Missouri, and we're dying of heat exhaustion in the Nation's Swamp... I mean, Capitol. 

    But claim that no more, 🚦🚗💨 for Amy went an additional 8 hours outta her way to be the first ever podcast guest as Corrie preps for her hysterectomy surgery (today actually - she'll be under when you're reading this email. 🙏 Healing thoughts, twin #2!).

    Why give this podcast a listen? Amy's got a unique story - 🥣 like many bakers do, how she found herself on a whisk and a prayer is an interesting story involving starting with gluten-sensitive cakes and migrating into the wild world of sugar cookies due to their ease of freezing - something that comes in handy when you've got 👦👦👦👦👦 5 boys under 17 years of age (🏥 ER visits seem to be their favorite vacation destination). 

    Amy has structured her business in a way that allows her to juggle everything that life throws at their family of 7 - from church missions trips to after-school sports activities. 🔧 Her bakery is a tool to not only add income to the family's bottom line but also the flexibility needed to play Manager Mom - 🔧🛠️🪛🔩 all of which are more tools she uses to increase her brand awareness and network to new potential clients in a pretty neat way (I won't spoil it for ya, you can hear it on this week's episode).

    👂 Since I don't have kids and Corrie only has one, it's an interesting listen to see what it all looks like under the hood of a large family. 

    The big takeaway from Amy? She says to find your niche. In her words, "If the market's saturated, ✍️ then call me the ink." And her defining statement is that there's enough work to go around if you're willing to niche for it. And I'm here for this. There's enough cookies to go around when you're the gluten-free, mini-baker serving an area outside a massive city where your unique setup allows you an even more unique marketing opportunity.

    Tune in next week for Podcast Guest #2 - the older Miracle sister!

    👂 Snag this podcast on any major podcast player (Spotify, Apple Music, Audible, Amazon Music, or watch it on YouTube) by searching for Baking it Down Podcast - Episode 220 - Ope, It's Amy!

    1 hr 21 min
  • 219. Baking it Down - C is for Cancer

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    🤒 C is for Cancer - A health update.


    In this week's Baking it Down Podcast - Episode 219 - C is for Cancer, we pause our typical marketing podcast to talk about health - specifically as it relates to Corrie's cancer diagnosis and her upcoming surgery that'll have her outta commission for a few weeks (yes, you're still stuck with me, Heather).

    Today's podcast was a departure from our typical marketing content. It's a way to raise awareness that cancer doesn't judge, it doesn't choose favorites, and the best way to beat it is to catch it ahead of time. Ergo, the goal of today's podcast is to raise awareness for cancer screenings. 

    As a self-employed baker, the thought of putting your health in front of all your orders, deadlines, payroll, website updates, social media posts, newsletters, pop-ups... You get the point. Your health can feel like it's the last thing you have time to focus on when it comes to your endless to-do list. 

    But you have to put "health" at the top - your life literally depends on it.

    👂 Snag this podcast on any major podcast player (Spotify, Apple Music, Audible, Amazon Music, or watch it on YouTube) by searching for Baking it Down Podcast - Episode 219 - C is for Cancer.

    1 hr 21 min
  • 218. Baking it Down - The First Ever Mid-Summer Membership Sale

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    🤑 Mid-Summer Membership Sale - The first-ever mid-year Cookie College sale.


    In this week's Baking it Down Podcast - Episode 218 - Mid-Summer Membership Sale, we cover this month's Mid-Summer Membership sale starting July 27 - August 2, 2025. This 7-day sale is the only one we've ever run before the Vendy Blendy (I cried just typing that - 🥲 how is this year goin' by so fast). 

    🤑 1. The Details 

    This is our first-ever Mid-Summer Membership Sale - typically, we run a Black Friday sale, but that puts bakers having to take classes right smack dab in the middle of busy season. So I (ahem, Heather... thank me later) convinced Corrie to run a similar sale, but mid-summer so bakers can work on marketing in the slower season (before our "Cookie Super Bowl" holiday season starts).

    So if you've been on the fence on signing up for these memberships, now is the time to snag 'em while they're cheap. They won't go on sale again until our one-day Black Friday sale. This time, you have 7 whole days to think it over.

    Mid-Summer Membership Sale Details:

    • 💵 Date: July 27 - Aug 2
    • 💵 Duration: 7 Days
    • 💵 Discounts: 10% - 50% (even 89%)
    • 💵 Location: Online at The Cookie College website

      

    🤑 2. The Discounts

    So we're runnin' a sale on e-v-e-r-y-t-h-i-n-g - that means every membership and even the now-archived Class Kits from yesteryear. There's somethin' for everyone in this sale, so fence-sitters, rejoice! Your procrastination has finally paid off for once!

    The Discounts:

    • 💵 The Cookie College - (was $76) $68/mo or $680/yr
    • 💵 The Cookie Class Kits - (was $63) $31.50/mo or $351/yr
    • 💵 The Bakers Biz Basics - (was $36) $18/mo
    • 💵 The Digital Downloads - (was $10) $5/mo or $100/yr
    • 💵 The Two Dollar Transfer Club - (was $2) $1/mo
    • 💵 The 2023 - 2024 Class Kits - $10/each

    And if you're already a current member of any of the above, you can STILL switch to the cheaper plan! Yeah - I gotta take care of my peeps. As always, all sales are offered to current members as well. You'll just log in > settings > scroll all the way down to billing > scroll even further to "change plan" > select the cheaper option.

    BAM - your bill date doesn't change, and any overpayment is applied as a pro-rated discount for that first payment. Your next invoice will reflect that cheaper plan.


    🤑 3. The Roast 'n Toasts 

    To hype up the Mid-Summer Sale, we're hosting THREE Live marketing audits. They're only 30 minutes long, and each will feature 5 bakers who signed up for 5 minutes in the hot seat. We'll burn through their profile finding recs to increase sales, reduce funnel length, or clarify communications. In exchange for sweatin' it out with us, each baker has a 1-in-5 chance to win a month FREE in The Cookie College!

    • 💵 July 10 - Roast 'n Toast - Mid-Summer Marketing Audit #1 🔥🥂
    • 💵 July 17 - Roast 'n Toast - Mid-Summer Marketing Audit #2 🔥🥂
    • 💵 July 24 - Roast 'n Toast - Mid-Summer Marketing Audit #3 🔥🥂

    In each of the Roasts, I'll cover a bit about the sale, too. Wanna get roasted then possibly toasted? Sign up here: https://form.jotform.com/SugarCookieMarketing/roast-then-toast


    1 hr 21 min
  • 217. Baking it Down - Video Marketing for Local Small Bakeries

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    📹 Video Marketing - For local, small cottage bakeries.


    In this week's Baking it Down Podcast - Episode 217 - Video Marketing for Local Small Bakeries, Corrie wanted to talk about the wild world of Reels. Well, Reels, TikToks, YouTube Shorts - you know, vertical video. A topic made all the more important by Meta's announcement last week that all videos uploaded to the Facebook platform would now be categorized as Reels, thus shutting the door on horizontal videos (* Lives are still Lives, though).

    It's what's in right now, and as small businesses who want to increase reach, we gotta bite the proverbial bullet and say cheese (trust me, I hate it too).

    🎞️ 1. Start with the setup

    The setup will make or break your quality, but pro-tip: it won't be perfect when you're just getting started. Don't let that stop you! The old adage was right when it stated, "Practice makes perfect." So yes, you may be tripping out of the gate, but the long-term benefits of Nike's "Just Do It" will make the juice worth the squeeze. 

    Products Recs from this Podcast:

    • 🔗 Tripod - Canvas Lamp
    • 🔗 Dummy Phone - iPhone 13
    • 🔗 Editing App - InShot
    • 🔗 Backdrop - The Backers Co in White Matte Finish
    • 🔗 Teleprompter - Search Amazon for one that fits your setup

    You'll want to find a natural indirect light source - this means the sun, but in a bright room where the sun isn't creating harsh shadows. If you can't get out of the sun because of the positioning of your house, using a silk curtain can diffuse the light enough to make it work.

    📐 Most bakers struggle with the positioning of the tripod in relation to the cookie. Don't be afraid to position the camera at an angle - if you pay attention, you'll find most decorating videos are not directly overhead, although Corrie tells ya how to make it work with the Canvas Lamp (heads up - she does not use the lamp's light ring, just the phone mount).

    🎞️ 2. Types of videos to record

    Once you get your setup dialed in, you may be tempted to become a one-dimensional "cookie decorating video ASMR" content machine, but ya gotta mix it up. 🔑 This is the key point to the podcast - small, local businesses need to feature local content. 

    Consider who is watching your videos. ASMR-type decorating videos appeal to a wide audience - 🌎 like, "the whole world" wide. Not the goal if we want to increase our local customer base, but good for impressions (the number of eyes that watch your videos). When we feature hyper-local businesses, farmers markets, and event coverage, we appeal really just to our local demographic. That's the goal.

    🪣 Here are some content buckets you could pull from to make a diverse content strategy that covers both broad and narrow targeting:

    • 🎬 Read customer testimonials and give order details
    • 🎬 Local event coverage - farmer's markets, new restaurant opening, town events
    • 🎬 Tell a story or series - "I'm on my journey to open a brick and mortar - I'm taking you with me!"
    • 🎬 Behind the scenes - "I have an order for 30 dz. Let's do it together."
    • 🎬 Presale QVC-style video - "Here's what you'll find at my pop-up next week."
    • 🎬 Baking Tips - "Here's how to make Royal Icing at home!"
    • 🎬 ASMR-type decorating vids

    🎞️ 3. Things to include for extra reach

    Finally, try to include these when recording - it'll help your audience better relate and discover your content. And the more people who see your content, the more likely the algos are to show your content to more people = the endless cog in the marketing wheel.

    1 hr 4 min
  • 216. Baking it Down - Take a Stab at a Cookie Collab

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    🖼️ Take a Stab - At a cookie collab.


    In this week's Baking it Down Podcast - Episode 216 - Taking a Stab at a Cookie Collab, and Sugar Cookie Marketing Cookie Collabs are BACK IN BUSINESS. You can check out the details in the event listing for the SCM Cookie Collab: Meet the Baker 2025! here.

    But allow us to spend this week's podcast and newsletter walking you through the Collab 101 basics so you can get the most from the easy-to-join Instagram cookie collab. 

    Long story... podcast?... short, collabs are an easy breezy marketing collaboration with a handful of other bakers to increase engagement as well as e-network with your coll-e-agues (get it, because we're all online?). 🌊 Let's dive in. 👙 But if you're already "in there like swimwear," go ahead and register here:

    🔪 1. What's a cookie collab?

    A cookie collab is a single-day, single-hour online event where a group of bakers design a cookie (or a picture) based on a specified theme. Each "collaber" will post on a designated social media platform (Instagram in this case) using a specific hashtag (#SCMCollabBaker). Then all the participants will engage with other participants' posts by liking and commenting (but not following). It lasts for 1 hour, and it's a great way to meet new bakers, put faces to names, and increase engagement by hijacking the algo to show your post to more of your followers. A win-win-win. Some collabs are invite-only, but this is an open invite collab. All we ask is that you register to get reminders (not required, but appreciated). 

    🔪 2. Why did we stop doing collabs?

    With Zuck trying to keep up with the Joneses (ahem, TikTok), the platform depreciated hashtags - the main way we connect bakers through collabs. Previously, collabers could search for the most recent posts using a common hashtag (example, our old collab hashtag - #SCMCookiecCollab) during the collab hour and engage away as one big happy baking family. Now, with the removal of the ability to follow hashtags and the ability to filter by most recent, posts from prior collabs would have shown up, they'd have been outta order, and it would have been a giant mess. 

    So we stopped because we needed to rethink the approach (it didn't require a ton of brain power, which you'll see in a second, but hey - we got busy too).

    🔪 3. Details on this collab

    This collab is our simplest concept of the three collabs we'll attempt this year. The "Meet the Baker" collab just requires a picture of you! Personal branding through face photos builds trust and relatability with customers - and bonus, you don't have to bake for this one. Always remember the quote, “people like faces. When in doubt, selfie it out.” 

    • ➡️ Time: Friday, 10:00 AM EST
    • ➡️ Date: June 27th, 2025
    • ➡️ Use Hashtag #SCMCollabBaker
    • ➡️ Register here: https://form.jotform.com/SugarCookieMarketing/scmcollabbaker 

    And it will work - humans love humans, and this collab capitalizes on that. And even better, you get to see the faces of other bakers who are also participating. It's a fun way to kill an hour and do a lil' marketing at the same time.

    🔪 4. Tips to get the most from a collab

    While it's pretty hard to mess up "post a selfie," there are ways to squeeze the most juice from this berry. 

    • ✅ Try to have your post up by 10:00 AM EST for maximum exposure.
    • ✅ Use the Hashtag #SCMCollabBaker on Instagram.
    1 hr 2 min
  • 215. Baking it Down - AI-AI-Oh Yes

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    🤖 AI-AI-Oh Yes - Ways bakers are incorporating AI.

    In this week's Baking it Down Podcast - Episode 215 - AI-AI-Oh Yes, we read a thread asking bakers how they're using AI in their bakery business. The answers should inspire you - from streamlining workflow to helping write compelling copy on social media, AI has entered stage left, and it won't be leaving anytime soon.

    If you're a late adopter to this new tech, you're not totally alone, but we predict (hot take) that the bakers who do incorporate AI into their workflow will outperform the bakers who resist the "winds of change." 

    For this newsletter, I'll just list out how bakers are incorporating AI as they incorporate their icing. It's how others use AI that can inspire you to learn ways you can add it yourself. In the podcast, we also listed out how the Harvard Business Review found out how the majority of folks are using AI in their lives.

    Full disclosure - we recorded this podcast last week, and I'm currently sitting beachside (hopefully not in the rain) right now. So, hello from the past. Also, hello from a huge fan of letting technology help you in business.

    • 🔧 1. Rewriting copy and captions - Ericka - "When I’m brain dead, I’ll have it rewrite my copy to sound like I’m a lively awake human 😂." 
    • 🔧 2. Create outline drawings for cookies - Renea - "To make one-line drawings for cookies."
    • 🔧 3. Edit backgrounds on images - Viviana - "Once in a while, I use it to change the background and content. I am involved in networking, and on a few occasions, I have had to give a 10-minute presentation about what I do. I let AI help me put things into words."
    • 🔧 4. Color mixing theory - Kelly - "Copy ideas, and when I’m having trouble with mixing a color, although I haven’t found it as helpful with colors as I had hoped. I’m liking a lot of these other ideas mentioned here, especially when you are stuck on that last design and making the one-line drawings!"
    • 🔧 5. Design ideas - Amie - "Sometimes I need just one more design idea, and I’ll have it make me some ideas."
    • 🔧 6. Website copy - Tina - "Writing first draft of copy for social media, website. Putting in my responses to difficult customer queries and asking it to make it more friendly and sincere. 😁"
    • 🔧 7. Recipe scaling - Daphanee - "Recipe scaling and troubleshooting, writing copy, doing mockups for sets when I have a hard time conceptualizing them."

    👂 Snag this podcast on any major podcast player (Spotify, Apple Music, Audible, Amazon Music, or watch it on YouTube) by searching for Baking it Down Podcast - Episode 215 - AI-AI-Oh Yes.

    1 hr 6 min
  • 214. Baking it Down - Pivot Pivot Pivot

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    🔄 Pivot Pivot Pivot - What to change when nothing's working.


    In this week's Baking it Down Podcast - Episode 214 - Pivot Pivot Pivot, 😖 we talk about what to do when you're doin' it all and all of it doesn't seem to be working. 

    🛞💨 Nothing is more frustrating than spinning your wheels and making no traction. So what do you do when it's just not working? Here are some things to attempt before you start screaming into the void. 

    See - sometimes we might be doing "all the things," but we're not doing them all right. So touching base with the basics may help you reveal some ways you can pivot and get some fruit from all that labor. 🍎🍊🍋🍌🍉🍑🍓🍒 So - to summarize, yes - you can do everything on the list and still miss the marketing mark. So let's reassess.

    🔄 1. Try shifting posting times

    An easy one, but it may make a difference. If you use Facebook Planner defaults (10:00 AM), you'll find that your content goes up at the same time every time you post. While I love me consistency, sometimes it may be the very thing throwing off your marketing. Corrie has me helping her run her local community group, where the 'most active times' metric is still available. And guess what - the most active time in her area? 8:00 PM on a weekend - definitely not 10:00 AM on a weekday. 

    🕒🕓🕔 So, try switching it up - see if posting on a weekend late gets more engagement. You'll also need to recognize other players here - content type, copy, time of year, etc. But playing around with posting times can give a lil' boost when nothing else is hittin' home.

    🔄 2. Test different copy formulas

    If you're posting the same caption over and over and over and over - it may be worthwhile to incorporate another format and see if that small adjustment makes a big difference when it comes to your audience. 🧪 We like formulas because they act as guides for your copy - P-A-S, A-I-D-A, before-after-bridge, 4 C's - all examples of formulas designed to help you make copy work for you, not against you.

    Remember - truncation reigns supreme. 🪝 It may be worth plantin' a hook in your first few words to get people to click... See more.

    🔄 3. Switch out photos for Reels

    It's a Reel's world and we're just livin' in it. Most folks hate the idea of recording video, 🎥 especially when it took us so long to master photos. But if there's one consistent thing about social media = it's that it never stays consistent. To take on the addictive TikTok, 📲 Meta has moved to favor the vertical video both on Instagram and kinda on Facebook? Either way, if your photos aren't resonating, clear them pipes and get to talkin' or, uh, voice-over-in'? Vertical video is in whether or not we like it. 

    🤮 *opens mouth and takes a big spoonful of phone mount shadows* 

    🔄 4. Mix in some new content buckets

    🪣 Sometimes our consistent content is also stale content, and our audience will let us know by checkin' out. It may be time to mix in some more exciting content buckets. You know the drill = feature local restaurants or markets, share a recommendation for a local business, talk about a charity your clients are involved in, add in some person posts so people can connect. The age-old strategy of just posting 🖼️ baked set after 🖼️ baked set can bore even the most die-hard supporters (thanks, mom), so add in some interest that they can re-engage with.

    👂 Snag this podcast on any major podcast player (Spotify, Apple Music, Audible, Amazon Music, or watch it on YouTube) by searching for Baking it Down Podcast - Episode 214 - Pivot Pivot Pivot.

    1 hr 9 min
  • 213. Baking it Down - Hit the Breaks

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    🛑 Hit the Breaks - How to take big bakery breaks.


    In this week's Baking it Down Podcast - Episode 213 - Hit the Breaks, we cover the fact of life that just sometimes, along your business journey, you need to take a big break. 

    If you've listened to past podcasts, you know we're anti-"big break" when it comes to marketing because it's really hard to stop and start marketing when funnels are long and competition is well, competitive. 

    However, the beauty of being your own boss is that when life requires significant breaks, you're able to take them - with the correctly set expectations that it will impact your marketing and lead generation. With the right setup, that negative effect can be mitigated. And that's what today's podcast is on - the strategy behind big breaks.

    Note - if you're taking a small break, like something under 2 weeks, disregard this strategy. You likely don't even need to alter your current marketing much, if at all, for a small break. We are talking big breaks, as in 2 months. 

    ⛔ 1. Make an announcement 

    When it comes to big breaks, we need to c-o-m-m-u-n-i-c-a-t-e effectively because nothing is more frustrating than to go place an order with your favorite baker for an event that just happens to fall during that baker's big break. So we need our audience to fully comprehend our break and what it entails.

    • ⛔ Add a defined start and stop date for your big break. I'm talking "July 1, 2025 - August 15, 2025" type specificity. This can help your audience plan around your break without being ambiguous. 
    • ⛔ Unpin ALL pinned posts and JUST leave this announcement post pinned. We want to make sure all the attention is brought to a singular point - our break announcement. 
    • ⛔ Do NOT put the dates you're out of town. Thieves can use this information to figure out that your house is homeowner-free and rob ya. Again, this podcast is for "taking a break from my bakery" breaks, not "at the beach for the week" breaks.


    ⛔ 2. Schedule out posting and newsletters

    Contrary to "taking a break," we don't want to fully ghost our socials and newsletters. We live in an algorithmic world, so fully ghosting can make it really hard to reach our audience when we return. So we make maintenance posts just so Zuck doesn't think we've fully abandoned our baking ship. 

    • ⛔ Schedule fewer posts during this absence. While we're not working, we don't want to post at the same frequency as when we were working - it's confusing. Bring your scheduled posts down to once a week - if you're taking off 2 months, that's only 8 posts.
    • ⛔ In each of these posts, you're going to reiterate your break start and end dates. This way, your posts are sending a confusing message of "Wait, I thought she was on break? But she just posted about baking a fun set??"
    • ⛔ The copy should not drive sales. We don't want to have any CTAs in our maintenance posts, because we don't want people to take an action at all. We're on break. So don't ask people to click to your website, place an order, or contact you.

    With your newsletter - constantly drive folks who caught ya "on your big break," to sign up for your newsletter so they can get the inbox exclusive on your 'big break return." It's a decent way to grow your email list while still staying in touch about your break schedule. You may want to send an email giving folks a heads up about the break (1 month out), the official break announcement, 1 newsletter during your break with a reminder about the return, then a return-day announcement. 

    ⛔ 3. Update all auto-responses

    Your business has a lot of auto-responders designs for big breaks, so let's use them.

    1 hr 14 min
  • 212. Baking it Down - Admin Hours

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    ⏰ 1-Hr Admin Tasks - Setting up time blocks for tasks.


    In this week's Baking it Down Podcast - Episode 212 - Admin Hour, we break down four different "admin hour" frameworks you could spend each week pluggin' away at to be a better baking business.

    "Admin Hours" are groupings of tasks that take up an hour spent on one specific aspect of your business - social media, bake prep, customer management, and inbox management - the four frameworks we cover this week. 

    By spending a dedicated few hours a week on these "admin hour" tasks, you'll save yourself a future headache, streamline your workflow, and become a competitive baker in your space (as well as stress less as you forget fewer orders and run out of fewer cookie tags ya already sold).

    🕰️ 1. Social Hour

    Staying consistent on social media will be a great foundational strategy. But to be consistent, we must make time to create content. Here's a social media "admin hour" framework you can build from:

    • ⏰ 20 Mins - Schedule this week's posts (3x/wk minimum)
    • ⏰ 10 Mins - Reply to comments
    • ⏰ 10 Mins - Comment on posts in a few local groups
    • ⏰ 30 Mins - Make a Reel (film / edit / voiceover / post)

    You can add multiple "social hours" to your week depending on how aggressive your social media marketing focus is. And these hours can ebb and flow throughout your cookier calendar year as needed (for example, when you're fully booked, drop down to 1 hour, when the upcoming month looks light for orders, add in a few more social hours).

    🕰️ 2. Inbox Hour

    If you've not tasted of the sweet nectar that is inbox zero, you're missing out. Walking up to an inbox only full of actionable emails you got in the last few days is a breath of email-fresh air. Once you reach the coveted "Inbox Zero," your inbox-power-hour will look something like this:

    • ⏰ 20 Mins - Reply to all emails / Ping follow-up emails
    • ⏰ 10 Mins - File emails away to reach Inbox Zero  again
    • ⏰ 10 Mins - Transpose orders / tasks to Google Calendar
    • ⏰ 10 Mins - CRM - Follow up with orders placed this time last year

    Getting an inbox hour on your weekly task list puts you in control of your calendar (rather than the stress of being a slave to a calendar missing your dentist appointments and that one order you forgot to write down).

    🕰️ 3. Admin tasks

    Likely the one you don't wanna do but are forced to do, running a business requires admin tasks. Here's how we'd break up that hour spent "behind the scenes" of your bakery biz:

    • ⏰ 10 Mins - QuickBooks Bookkeeping Update
    • ⏰ 10 Mins - Adding new leads to CRM
    • ⏰ 10 Mins - Inbox Zero
    • ⏰ 10 Mins - Inventory Check
    • ⏰ 10 Mins - Weekly Meeting (Asana)
    • ⏰ 10 Mins - Plan Out Week

    So again - your admin tasks may take longer than this - and that's absolutely fine. The goal is to consistently show up for at least an hour for these recurring tasks, turning you into a consistent working powerhouse.

    🕰️ 4. Baking Prep

    Baking preparations for the week can streamline your baking workflow because you're not stuck running to the cutter corner for every order. I prefer to do this stuff on Mondays and capitalize on the time saving all week. Whichever days you choose for your admin hours is up to you, but sprinkling in a baking power hour is a must for a ballin' baker.

    • ⏰ 10 Mins - Wash Baking Mat and other supplies
    • ⏰ 10 Mins - Wipe down Surfaces / Disinfect 
    • ⏰ 20 Mins - Collect Cutters for the Week
    • ⏰ 10 Mins - Dough Ready / Dough Day Planned
    • ⏰ 10 Mins - Colors / Piping Bags / Powders
    1 hr 24 min

About Baking it Down with Sugar Cookie Marketing 🍪

From the publisher's feed

👋 Hey - Heather and Corrie here with the Baking it Down Podcast with Sugar Cookie Marketing (a group on Facebook full of sugar cookiers turned business owners). 

🍪 We're here to help…

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