Generative Pre-trained Transformer or better known to you as ChatGPT. This Generative AI, based on a large language model, was launched by OpenAI on November 30th last year.

You might have heard about OpenAI’s very recent turmoil with its CEO, Sam Altman’s firing and re-hiring 5 days later. Of course such a twist with a company worth 80$ billion grabbed your attention.

Speaking of money - how Generative AI can help you to boost your app’s monetization strategy?

It’s a good question and we have Jenny to help us to figure it out.

• Jenny Kay Pollock background

"AI’s power to drive business growth is exciting! Organizations and individuals can partner with generative AI to create something better or faster!"

"AI is not going to take your job. You’re just going to have to partner with it. Collaborate with the AI to supercharge your efforts."

"The [AI] technology is moving fast and things like corporate governance and legislation can be slow to catch up. Your board should be talking about AI strategy and AI policies."  

"AI is a new frontier and with that comes a new opportunity for more diversity."

• App industry marketplace

App user acquisition is so important across mobile platforms, countries and languages - we all understand the challenge and significance of connecting your app with users.

We also are pretty familiar, way more than we would like to, with the notion of a mobile app churn.

This infamous situation when people, users of your app you spent so much energy to find, abandon the app.

In this episode, we will be talking about how to prevent app subscriber churn in particular. When people leave your paid app it’s a problem but not as big as when they pay you a subscription fee and they stop using your app.

• Vahe Baghdasaryan background

"Subscriber churn is inevitable, but implementing the right interventions  can make it healthy."

"Giving this your customers a grace period is always a good idea. Another very important thing here is incorporating life cycle marketing in terms of transactional communication with the users that you fail to charge. For example, if you fail to charge, send them an email notification that says your payment didn't go through. "

"So the biggest takeaway from here is like if you're gonna ask them to update their billing information, there's something that is that has a lot of friction in it. And your strategy should be also how am I gonna like minimize the friction? "

• App industry marketplace

Ok, if you work in a brick-and-mortar mall you can see your customers in person daily and you even have a chance to know some of them better than others.

If you own a mobile app, you stare at your laptop’s screen and you better have a good consumer intelligence platform in hand to have a clue about what people use your app, so you can serve them well.

In this episode we have Paul to talk about his company’s “AppLife Report 2023 Vol. 2” report that talks about app users’ behavior.

• Paul Neto's background

" And I think we're just in the early stages and maybe underappreciate some of the changes that are being driven by  TikTok. So, for example, the volume is immense. If you look at younger audiences, they're browsing about 5,400 videos a month. Older audience, it's around, 1,600 videos. That's a massive amount of content. Secondly, actual engagement with the app is, through the ceiling."

"And so we look at what are some of the top apps that people use when they first pick up the phone. And we see often it's for communication for across for all the generations. So things like messaging, Snapchat or even Discord tend to be ranked relatively high, of the reason why you pick up this device. So it often ends up being communication or some kind of entertainment. And entertainment will be things like Instagram, TikTok and YouTube. All those tend to bubble to the top."

• App industry marketplace

Unless you’re listening to me from Mars or some other planet, you know that today cybersecurity as important as the physical one, they both are intertwined and security breaches are being reported almost daily.

It’s about personal data security on your phone and computer and security of big corporations and non-profit. In this episode, we invited Greg to talk about security in the app development process.

• Greg Ellis background

"We've actually heard of some customers that inadvertently release a non protected application out in the wild. And so you really want to make sure that you've got those tools in place to catch that. But then once the applications themselves are deployed, it's just as important to ensure that those apps are monitored for active attacks and collecting thread analytics and then responding in real time via runtime application self protected and feeding those insights into the next. Devsecop cycle."

"So that human aspect still needs to be in there. And Ai isn't going to necessarily be the end all and be all, but it's there really to augment the work that we're doing and try to reduce our workload. And that combination of Ai technologies and human intelligence really creates a more robust defense against security incidents and vulnerabilities in these mobile app environments."

• App industry marketplace

How was your shopping this year? How long is your Amazon 2023 Orders list by now?

Of course it wasn’t only you and it wasn’t only about Amazon (even though you may justifiably have an impression that it’s always about Amazon :-) ) - well, the whole planet went shopping every second on multiple retail apps.

To comprehend that scale we’ve invited Lexi to talk about one of the latest Data.ai reports “Strategies to master retail on mobile”

• Lexi Sydow background

" It (the Performance Score benchmark) basically gives you this sort of compass to see how you're performing in what sectors you might need to improve.

So it's acquisition, engagement, sentiment and monetization of your app. And so you can dive deeper into each of these buckets and see where you might need to focus more on your strategy. And the beauty of this metric is that it is also driven by applied AI and it is a great sort of almost like a credit score for an app."

"So seeing that many new downloads is really impressive because we do see a lot of e commerce players that are coming in now across the spectrum. "

"Shein did something really interesting. Shein is obviously a fast fashion and its targeting tends to be more Millennial women. And they think their app very Instagramable in its presence. It kind of looks like a social app more than a shopping app at time. Even the images of clothes look like an influencer is curating it, not a corporation that's taking it in a room with models, you know, informal."

• App industry marketplace

Now, of course - the reason number one why we all in business is to make money, so we can put food on our table, right? But every once in a while we’re pleasantly surprised when our efforts, our midnight oil burning moments, brainstorms and nail-biting get rewarded. When we either in-person or virtually awarded with a prize for what we’re trying to be the best in.

So, today Josh will tell us about OneSignal’s The 2023 Customer Engagement Awards.

• Josh Hollander background

"For me, it was really about how do we identify people that are moving the needle"

"Ninety plus percent of people who download your app are going to disappear in the first thirty days. How do we move that from ninety percent to eighty five percent?"

"So there's three cardinal sins in customer engagement and with our platform specifically that I always try to coach people away from."

• App industry marketplace

This week we have another special episode for you, featuring our recent live event with Brach, InMobi and MobileGroove.

There are only two months left in 2023 and the most dramatic mobile attribution shift is about to happen - when Apple’s Privacy Manifests and Google’s Android Privacy Sandbox will be coming to life in 2024. For many mobile advertisers it is still uncharted territory and so we've summoned up experts from the leading mobile marketing and attribution platforms to share a strategy to tackle this looming challenge.

It was hosted by Peggy Anne Salze of MobileGroove and the guests were: Adam Landis, of Branch, Sergio Serra of InMobi DSP.

• App industry marketplace

October of 2023 is almost over, Halloween is just a week away, Thanksgiving and Black Friday are coming - in other words we are closing this year. So we decided to take a look at what mobile user acquisition and monetization techniques worked this year.

Head of Biz Dev at PropellerAds, Renz is here to give us a tour.

*not available for wire transfers

• Renz Gonzales''s background

"Many advertisers utilized the power of social media and that definitely paved the way into different types of marketing, influencer marketing is really-really trending. I would say for 2023 in thus far - it's been TikTok, Instagram, Facebook - all of the social media have been used fully for their advantage."

"With app monetization it really has to do with the balance of user experience. We don't really want to have a lot of ads bombarding the users with different types of  ads units."

• App industry marketplace

This week we have a bonus episode for you. During this September’s App Promotion Summit San Francisco we had a great panel we want to share with you.

It was hosted by Carolyn Bao of AppsFlyer and the guests were: Annie Wang, Senior User Acquisition Manager at Picsart, Nick Candler, Consultant and Advisor and Zamir Wassermiller, User Acquisition at TextNow.

• App industry marketplace

“May I have your attention please?” - how many times did you hear this ask?

When you look at the screen of your smartphone, tablet or computer, nobody is asking for your attention, companies just fight for that precious 10-15 seconds of your attention when it comes to ads in Instagram Reels or like 43 minutes when it’s about an TV show episode on Netflix.

I know you can’t answer me now but I’m going to ask this question anyway - do people pay attention to ads they see on the screen? So we invited Mark to answer this question and talk about winning attention of mobile audiences.

• Mark Slade's background

“I think they do pay attention to advertising. I think they pay attention to advertising that's creative, emotive, uses sounds, uses storylines, tells stories. The best advertising has been proven by people like Orlando Wood and System One. It's the one that has all of those components built into the advertising network, and that's what gets people to remember the ads and you get all of that brand uplift.”

“Viewability by the definition of  IAB is fifty percent in view. So fifty percent on screen for two seconds. So this is kind of where the foundation of the problem starts.”

“So it makes it even worse. And then the advertiser really makes the ultimate concession in digital video because they're having very little audio, very little completion and very little remote screen real estate. ”

• App industry marketplace