Those who respond to help people in high-tension, or even life-threatening situations, need strong communication skills and the right training. Police Officers, Security Guards, front-line health care workers, even bus drivers all find themselves, with alarming frequency, in interactions where safety is at risk.  In this episode we speak with an expert in de-escalation and mental health training who has dedicated her professional life to helping those, who must help others.Guest: Dr Yasmeen Krameddine, Ph.D.Protraining.com  <a href='mailto:yasmeenk@protraining.com'>yasmeenk@protraining.com</a><a rel="payment" href="https://www.buymeacoffee.com/dougv">Support the show</a>

Those who respond to help people in high-tension, or even life-threatening situations, need strong communication skills and the right training. Police Officers, Security Guards, front-line health care workers, even bus drivers all find themselves, with alarming frequency, in interactions where safety is at risk. In this episode we speak with an expert in de-escalation and mental health training who has dedicated her professional life to helping those, who must help others. Guest: Dr Yasmeen Krameddine, Ph.D. Protraining.com yasmeenk@protraining.com Support the show

Those who respond to help people in high-tension, or even life-threatening situations, need strong communication skills and the right training. Police Officers, Security Guards, front-line health care workers, even bus drivers all find themselves, with alarming frequency, in interactions where safety is at risk.&nbsp; In this episode we speak with an expert in de-escalation and mental health training who has dedicated her professional life to helping those, who must help others.Guest: Dr Yasmeen Krameddine, Ph.D.Protraining.com &nbsp;<a href="mailto:yasmeenk@protraining.com" rel="noopener noreferrer">yasmeenk@protraining.com</a><a href="https://www.buymeacoffee.com/dougv" rel="noopener noreferrer">Support the show</a>

Communication Strategies when De-escalation is Needed

Welcome to Stories and Strategies, the world’s most listened to Public Relations podcast according to Podchaser, Goodpods, and data from Rephonic. Hosted by award-winning PR professionals Doug Downs in Canada and Farzana Baduel in the UK, this weekly podcast offers you bold ideas, sharp insights, and honest conversations about the future of public relations, strategic communications, and marketing. Every Tuesday, we release a new 20-minute episode packed with practical takeaways for PR professionals, communication strategists, and marketing leaders around the world. Whether it’s earned media, brand storytelling, digital communications, or navigating AI and behavioral science, we go beyond the surface and ask the questions that matter. Stories and Strategies doesn’t do puff pieces or profiles,&nbsp; we dive into the real issues facing the global PR, marketing and comms industry with guests who are actively shaping it. Our episodes are trusted by listeners in over 100 countries. Follow now and join a worldwide community of public relations, marketing, and communications professionals driving the industry forward — one story at a time, every Tuesday.

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Welcome to Stories and Strategies, the world’s most listened to Public Relations podcast according to Podchaser, Goodpods, and data from Rephonic. Hosted by award-winning PR professionals Doug Downs in Canada and Farzana Baduel in the UK, this weekly podcast offers you bold ideas, sharp insights, and honest conversations about the future of public relations, strategic communications, and marketing. Every Tuesday, we release a new 20-minute episode packed with practical takeaways for PR professionals, communication strategists, and marketing leaders around the world. Whether it’s earned media, brand storytelling, digital communications, or navigating AI and behavioral science, we go beyond the surface and ask the questions that matter. Stories and Strategies doesn’t do puff pieces or profiles,  we dive into the real issues facing the global PR, marketing and comms industry with guests who are actively shaping it. Our episodes are trusted by listeners in over 100 countries. Follow now and join a worldwide community of public relations, marketing, and communications professionals driving the industry forward — one story at a time, every Tuesday.

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Communication Strategies when De-escalation is Needed

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