In episode 28, Sarah reflects on some “bad boss behaviour” she has witnessed in her career… and shares how behaviour affects output.
Sarah Milstein is the Senior Director of Engineering at Mailchimp, where she leads and coaches product teams.
In this interview, Sarah talks about why diagnosing the conversations we have with our team matters… and why learning to listen and understand is often better than only reacting and responding.
Tune in to hear all about Sarah’s leadership journey and the lessons learned along the way!

In episode 28, Sarah reflects on some “bad boss behaviour” she has witnessed in her career… and shares how behaviour affects output. Sarah Milstein is the Senior Director of Engineering at Mailchimp, where she leads and coaches product teams. In this interview, Sarah talks about why diagnosing the conversations we have with our team matters… and why learning to listen and understand is often better than only reacting and responding. Tune in to hear all about Sarah’s leadership journey and the lessons learned along the way!

Diagnose the Question: Why Listening Is More Important Than Giving Advice with Sarah Milstein, Senior Director of Engineering at Mailchimp

This New Way (formerly Supermanagers) is a show hosted by Aydin Mirzaee (CEO of Fellow–#1 AI Meeting Assistant) about how real companies are using AI at work. No theory, no fluff — just straight talk with leaders who are testing, implementing, and learning as they go.

What you’ll get:
How leaders are integrating AI into their teams and processes
Honest takes on what’s working, what’s not, and what’s changing 
Live AI tool demos 

👉 Want episode summaries, AI workflow templates, and quick tips from guests? Subscribe to the newsletter: https://thisnewway.com/

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This New Way (formerly Supermanagers) is a show hosted by Aydin Mirzaee (CEO of Fellow–#1 AI Meeting Assistant) about how real companies are using AI at work. No theory, no fluff — just straight talk with leaders who are testing, implementing, and learning as they go. What you’ll get: How leaders are integrating AI into their teams and processes Honest takes on what’s working, what’s not, and what’s changing Live AI tool demos 👉 Want episode summaries, AI workflow templates, and quick tips from guests? Subscribe to the newsletter: https://thisnewway.com/

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Diagnose the Question: Why Listening Is More Important Than Giving Advice with Sarah Milstein, Senior Director of Engineering at Mailchimp

Diagnose the Question: Why Listening Is More Important Than Giving Advice with Sarah Milstein, Senior Director of Engineering at Mailchimp

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