In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at how the eight direct reports under the CEO actually determine the success of the business. They discuss the role of the CEO, the areas of control inside of a business and who's filling those roles.

They continue with the primary jobs of a leader and the need to have clear strategies for each area of control. Josh reflects on chasing the new instead of working with existing customers, Kon ponders the idea of taking just enough, and they share their views around tactical excellence vs. strategic negligence.