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Michael Doherty discusses daily routines, parking lot scans, and communication plans for service advisors. He emphasizes the importance of a consistent morning routine to start the day energized and focused. He also shares practical tips on how to effectively scan and manage the parking lot to streamline operations.

00:00 Need morning routine: exercise, hydrate, music, plan.

05:39 Check night drop for receipts and supplies.

09:20 Stay optimistic and professional; prevent repeat mistakes.

11:37 Success reflects daily habits and improves morning routine.

13:20 Ensuring seamless operations despite unexpected challenges.

18:59 Family dedication; cherished Spanish bullfight poster.

19:56 Family and community drive my best efforts.

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