Welcome to episode 42 of Lunch with Norm. Today’s episode features the co-founder of Feedback Whiz, Henson Wu! Henson has been engaged with e-commerce since 1999 starting from Ebay and has launched multiple private label brands on Amazon in 2014 while working full time as an engineer in Silicon Valley.  In 2017, he co-founded FeedbackWhiz software to help Amazon sellers enhance their brand reputation and profitability. In this episode, We break down the new updates on Amazon’s communication policies which will be going into effect on November 3rd. We go over what exactly the Buyer-Seller messaging changes will be, how to stay compliant within the new guidelines, and strategies to maximize feedback and product reviews.

Sit back. Relax. Enjoy the show.

Produced by Kelsey FarrarTheme Music by Hayden Farrar