Frontline hiring continues to be highly challenging with ongoing labor shortages in many countries. The business impact of understaffing is both significant and quantifiable, meaning hiring speed is a critical lever for business value and competing effectively in a competitive talent market.

So, how can employers speed up their processes while offering a great candidate experience and improving retention?

My guest this week is Joshua Secrest, VP of Client Advocacy at Paradox. During his time as a Global TA leader for McDonald's, Josh used technology to reduce frontline hiring times from 21 days to 3 days. He is continuing to help employers automate recruiting and innovate with AI at Paradox, and he has many valuable insights to share.

In the interview, we discuss:

• The current challenges in frontline hiring

• Business impacts of understaffing

• Having the ear of the C-Suite

• The critical importance of speed and moving fast at every stage of the process

• Turnoever and retention

• The power of automation

• The role of AI and the role of humans

• Delivering an excellent candidate and hiring manager experience

• The importance of simple, intuitive interfaces

• Speed of adoption in recruiting automation and advice to TA leaders

• Plugging generative AI into conversational AI

• What does talent acquisition look like in five years?

Listen to this podcast on Apple Podcasts.